Senior Ping SSO Consultant

EY; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

EY Bengaluru seeks a Ping Federate / MFA Senior (L3) to lead daily operations of the Access Management infrastructure. You will collaborate with end users, vendors, security leads and support teams to ensure reliable security services and seamless authentication across systems.

The role emphasizes incident handling, change impact analysis, and proactive monitoring using tools like Splunk, HP SiteScope, and Uptime Robot. Strong communication and ITIL-aligned practices are required.

Qualifications

• Bachelor or college degree in related field or equivalent work experience.
• 5+ years of relevant experience.
• Must have at least 5 years of experience working on Ping Federate.
• Experience with SSO products including Ping Federate, PingOne, Ping Access and MFA products (PingID, Azure MFA).
• Knowledge of federation protocols SAML, OAuth & OpenID.

Responsibilities

• Incident/Service Request intake and assignment to other teams if required.
• Incident analysis and triaging.
• Change impact analysis and implementing resolutions.
• Monitor directory infrastructure and backup.
• Produce service level reports and documentations.

Skills

Ping Federate

MFA

Access Management

SAML

OAuth

OIDC

Monitoring

Splunk

ITIL

Windows/Linux

Education

Bachelor or college degree in related field

Tools

HP SiteScope

Uptime Robot

Job description

Job Title

Ping Federate / MFA Senior (L3)

Job Summary

The Security Analyst/ Security Senior Analyst role will be primarily responsible for the daily operations of monitoring and review of the Access Management application and underlying infrastructure. This role will be responsible for working with end users, vendors, security leads as well as the other support teams to ensure successful operations of the infrastructure.

Key Responsibilities

• Incident/Service Request intake and assignment to other teams if required.
• Incident analysis
• Incident triaging
• Change Impact analysis.
• Respond, troubleshoot and implement resolutions for common issues.
• Respond to system outages.
• Maintain Incident remediation and prevention documentation.
• Interact with technical personnel and other teams as required.
• Initiate escalation procedure to resolve incidents.
• Produce service level reports.
• Monitor directory infrastructure for potential issues.
• Monitor backup.
• Coordinate or participate in individual or team projects.
• Write technical articles for internal knowledge base.
• Provide performance metrics as necessary.
• Adhere to stated SLAs and ensuring high standards for quality regarding project documentation/activities.
• Deploy changes as per the instructions.
• Application validation after changes

Education

• Bachelor orcollegedegree in related field or equivalent work experience

Work Experience

• 5-10-year experience

Skills Expertise

• Basic problem diagnosis, troubleshoot and remediation.
• Must have at least 5 years of relevant experience working on Ping Federate.
• Have experience in installation, implementation, configuration, deployment & troubleshooting on SSO product -Ping Federate, PingOne, Ping Access and MFA products PingID, RSA, Azure MFA etc.
• Knowledge of federation protocols SAML, Oauth & OpenID.
• Should have at least 5 years of experience on Access Management product (any product Cloud/On-Premises products such as Ping Federate - SSO, MFA Products PingID, Azure MFA, RSA etc)
• Ability to work on a variety of common technical aspects on Access Management Solution like Version/Patch upgrades, IDP configuration Authentication Policies Policies, Selectors, Policy Selectors& Sessions; Identity Profiles; Protocol Endpoints; Oauth Server Scope Management, Client Registration Policies; Grant Mapping IDP Adapter Mapping, Authentication Policy Contract Mapping, Resource Owner Credentials Mapping; Token Mapping - Access Token Management, Access Token Mapping, OpenID Connect Policy Management and application onboarding.
• Experience in managing Certificate & Key Management.
• Experience on design and development of monitoring scripts, and OGNL expression
• Hands on experience on monitoring tools like Splunk, HP SiteScope, Uptime Robot etc.
• Experience in pre-activity and post-activity validation.
• Good verbal & written communication, technical document writing
• Awareness of global security standards such as PCI, SOX, HIPAA
• Good knowledge of Operating System Internals on Windows/Linux/Unix
• Understands concepts of Authentication, Authorization, Provisioning, Identity and Access Management.
• Good knowledge of basic security concepts.
• Experience of using monitoring tools.
• Knowledge of Service Management / ITIL.
• Prior experience working in remote teams on global scale.

Certification

• ITIL or equivalent (Good to have)
• CIAM/Azure/AWS (Good to have)

Work Requirements

• Willingness to travel as required.
• Willingness to be on call support.
• Willingness to work in shifts.