Senior People Operations Specialist

Guidewire Software Solutions India Private Limited; Bengaluru; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Guidewire Software Solutions India Private Limited seeks a Senior People Operations Specialist to own and improve People Operations practices across APAC. You will collaborate with regional partners, support onboarding, compensation programs, and payroll readiness, and drive scalable process improvements.

This role requires strong labour-law knowledge and hands-on Workday experience. Based in Bengaluru, you will work in a hybrid model with at least three days in the office and coordinate across

Qualifications

• 5+ years relevant People Operations experience.
• Excellent communication and interpersonal skills, with ability to build relationships across regions.
• High accountability and ability to work independently with confidential information.
• Strong organizational skills, attention to detail, and ability to manage multiple deadlines.
• Strong problem-solving skills and ability to identify process gaps and drive improvements.
• Hands-on Workday experience, including business-process execution and data maintenance, plus ServiceNow experience.

Responsibilities

• Serve as the first point of contact for employees and managers in APAC on People-related questions, policies, and processes.
• Partner with People Business Partners to translate regional strategy into day-to-day People support, programs, and initiatives.
• Collaborate with Employee Experience on onboarding, onboarding, engagement initiatives, internal communications, and regional employee experience programs.
• Support annual compensation programs and benefits administration in alignment with global frameworks and local practices.
• Manage delivery and continuous improvement of key People processes, including payroll readiness, leave, absences, and data changes.
• Assess current-state processes, identify gaps, and design scalable, automated solutions in collaboration with cross-functional teams.
• Provide guidance to managers on labour law, policies, and company values; escalate complex cases as needed.
• Ensure compliance with local labour law, data privacy, and company standards; monitor changes in India and regional employment law.
• Oversee offboarding and exits with accurate payroll inputs across supported countries.
• Support People reporting and analytics (headcount, turnover, engagement) and translate data into actions.
• Contribute to regional and global People projects representing regional perspective and employee voice.
• Work in a hybrid environment with a minimum of three days weekly in Bengaluru, coordinating across time zones.

Skills

People Operations

Communication

Interpersonal skills

Organizational skills

Problem-solving

Data analytics

Workday

ServiceNow

Tools

Workday

ServiceNow

Job description

Senior People Operations Specialist Summary

Are you looking to work in an environment, where you have the ability to own, create and improve People Operations Best Practices in multiple countries? Do you enjoy finding solutions to People Operations challenges? Are you interested in continuously learning and deepening your international HR knowledge in a Global organization? If you answer yes to these types of questions, we have an exciting opportunity for you! We are looking for Senior People Operations Specialist to join our Global People Operations Team and be a part of our incredible growth story.

Job Description

What you will be doing

• Serve as the first point of contact for employees and managers in APAC on People-related questions, policies, and processes.
• Partner closely with People Business Partners to understand functional strategy for the region and translate it into day-to-day People support, programs, and initiatives.
• Collaborate with Employee Experience to support onboarding, New Hire Orientation, engagement initiatives, internal communications, and other programs that shape the regional employee experience.
• Work with Compensation & Benefits to support annual compensation programs and benefits administration, ensuring alignment with global frameworks and local market practices.
• Manage the delivery and continuous improvement of key People processes, including employee lifecycle changes, payroll readiness, time off and absence, and People system data changes.
• Assess current-state processes, identify gaps and opportunities, and partner cross-functionally to design and implement scalable, automated solutions.
• Provide guidance to managers in line with labour law, internal policies, and company values; and elevate complex cases to People Business Partners and Employee Relations as appropriate.
• Ensure all People practices and documentation comply with local labour law, data privacy regulations and company standards; keeping current on changes in India and regional employment law and market trends.
• Manage offboarding and exits across supported countries, ensuring consistent, compliant processes and accurate Payroll inputs.
• Support People reporting and analytics requirements (headcount, turnover, engagement insights, etc.) and use data to identify trends and recommend actions.
• Contribute to regional and global People projects and process improvements, representing the region perspective and employee voice.
• Ability to work in a hybrid environment, with a minimum of three days per week in our Bengaluru office. Effectively manage collaboration across multiple time zones, including evening calls to accommodate EMEA and US team members.

What you bring

• 5+ years relevant People Operations experience, with a strong understanding of labour law and People practices in APAC (employment contracts, working hours, leave, separations, etc.), ideally in a SaaS/technology or global matrixed organization and fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to build strong relationships and collaborate effectively with employees, managers, and cross-functional People teams across different regions and cultures.
• High accountability and ability to work independently, managing confidential information and triage employee relations matters with good judgment and discretion.
• Strong organizational skills and attention to detail; comfortable managing multiple tasks and deadlines.
• Strong problem-solving skills, with the ability to identify process gaps, recurring issues, and compliance risks and recommend practical and innovative improvements.
• Strong hands-on Workday experience, including business-process execution and data maintenance, plus experience with ServiceNow or a similar case management system.
• Experience using automation and AI to improve HR service delivery, with a proactive interest in adopting new tools and ways of working is a strong plus.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer.

We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success.

Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Guidewire is proud to be a disability inclusive employer.

We are committed to providing individualized accommodations and support to candidates for any part of our hiring process.

If you think you may need disability-related accommodations, please email EmployAbility at [e-mail], our disability partner, or schedule a call with an EmployAbility expert (calendar booking slot) for a confidential conversation.

Experience Level

Senior Level