Senior PEGA Consultant - Banking & Financial Services

Infosys; Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Infosys in Bengaluru seeks a PEGA Consultant Senior Developer with 6+ years of PEGA experience to lead Smart Investigate initiatives in banking environments. You will design, develop and configure PEGA applications, drive end-to-end case lifecycles, and integrate with REST/SOAP APIs while mentoring teams.

The role operates in an Agile context, supporting production releases, upgrades, and continuous improvement, with emphasis on SWIFT banking workflows and regulatory compliance.

Qualifications

• 6+ years of PEGA experience.
• Hands-on with Smart Investigate, Smart Disputes and Securities.
• Understanding banking disputes and investigations.
• Experience with REST and SOAP APIs and PEGA Queue Processors.
• Ability to leverage AI features for faster development.

Responsibilities

• Design, develop, and configure PEGA applications using Smart Investigate frameworks.
• Build and manage end-to-end case lifecycles, flows, assignments, and validations.
• Develop and maintain integrations with external systems using REST/SOAP APIs.
• Lead and mentor PEGA development teams; perform design and code reviews.
• Implement and support Smart Investigation for Securities use cases in banking/regulatory contexts.
• Implement asynchronous processing using PEGA Queue Processors.
• Participate in SWIFT-related banking transaction workflows and investigations.
• Collaborate with business analysts, architects, and QA in an Agile/Scrum environment.
• Support production releases, upgrades, and continuous improvement initiatives.

Skills

PEGA

Smart Investigate

Smart Disputes

Securities Investigations

Banking Processes

REST APIs

SOAP APIs

Queue Processors

Asynchronous Processing

Tools

PEGA Platform

Job description

Pega Consultant PEGA Senior Developer – Smart Investigations Experience: 6+ Years Certification: PEGA Senior System Architect (SSA) - Mandatory Domain: Banking / Financial Services

Key Responsibilities

• Design, develop, and configure PEGA applications using Smart Investigate frameworks.
• Build and manage end-to-end case lifecycles, flows, assignments, and validations.
• Develop and maintain integrations with external systems using REST/SOAP APIs.
• Lead and mentor PEGA development teams; perform design and code reviews.
• Implement and support Smart Investigation for Securities use cases aligned with banking and regulatory processes.
• Implement asynchronous processing using PEGA Queue Processors.
• Participate in and support SWIFT-related banking transaction workflows and investigations.
• Collaborate with business analysts, architects, and QA teams in an Agile/Scrum environment.
• Support production releases, upgrades, and continuous improvement initiatives.

Mandatory Skills

• 6+ years of experience with PEGA
• Hands‑on experience with Smart Investigate, Smart Disputes, Smart Investigation for Securities
• Understanding of banking disputes, fraud, and investigation processes
• Exposure to Banking systems and SWIFT messaging workflows
• Experience working with REST and SOAP APIs, PEGA Queue Processors, Services, Connectors, and asynchronous processing
• Ability to leverage AI features for faster development and quality improvements
• Ability to develop value‑creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management

As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.