Senior Pega Administrator

Citigroup; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Citigroup in Hyderabad seeks a Senior Pega Administrator to manage and maintain Pega environments across all stages of the application lifecycle. You will optimize performance, enforce security, and lead deployment activities in collaboration with developers, analysts, and business stakeholders.

The ideal candidate has 5–6 years of Pega administration experience, PCSA certification, and strong hands-on knowledge of Pega architecture, CI/CD tools, and associated infrastructure.

Qualifications

• 5-6 years of hands-on experience in Pega administration (PRPC).
• PCSA certification is required.
• Deep knowledge of Pega architecture and infrastructure including app servers and databases.

Responsibilities

• Platform Administration: Install, configure, and upgrade Pega across environments.
• Performance Monitoring & Tuning: Monitor, troubleshoot, and optimize performance.
• Deployment & Automation: Manage deployments with CI/CD tools and Pega Deployment Manager.
• Security Management: Implement security policies and access controls.
• System Maintenance: Perform backups, patching, and health checks.
• Troubleshooting & Support: Provide Tier 3 support for Pega applications.
• Collaboration: Work with developers, architects, and stakeholders.
• Documentation: Create and maintain configuration and troubleshooting documentation.

Skills

Pega PRPC

PCSA

Admin Studio

PDC

Jenkins

Git

Networking basics

Education

PCSSA or other advanced Pega certifications

Tools

Admin Studio

Pega Deployment Manager

Jenkins

Tomcat

WebSphere

JBoss

Oracle

SQL Server

PostgreSQL

AWS

Azure

Google Cloud

Shell

Python

PowerShell

Job description

We are seeking an experienced and motivated Senior Pega Administrator to join our dynamic IT team. The ideal candidate will have 5-6 years of hands‑on experience in managing, monitoring, and maintaining Pega platform environments. This role is responsible for ensuring the stability, performance, and security of our Pega applications. The Senior Pega Administrator will work closely with development teams, business analysts, and other stakeholders to support the entire application lifecycle.

Key Responsibilities

• Platform Administration: Install, configure, and upgrade Pega platforms and related infrastructure components across all environments (development, testing, staging, and production).
• Performance Monitoring & Tuning: Proactively monitor system performance, troubleshoot and resolve issues, and perform performance tuning to ensure optimal application speed and reliability. This includes analyzing logs, running diagnostic tools, and managing system resources.
• Deployment & Automation: Manage the deployment of Pega applications, including rules and code, using deployment tools like Jenkins, Pega's Deployment Manager, or other CI/CD pipelines. Automate deployment and administrative tasks where possible.
• Security Management: Implement and manage security policies, including user access, authentication, and authorization, in coordination with corporate security standards.
• System Maintenance: Perform regular system maintenance, including backups, patching, and health checks, to ensure the integrity and availability of the Pega environment.
• Troubleshooting & Support: Provide Tier 3 support for Pega applications, diagnosing and resolving complex technical issues related to the platform and its integrations.
• Collaboration: Work closely with Pega developers, architects, and business stakeholders to understand application requirements and provide platform-level support.
• Documentation: Create and maintain comprehensive documentation for system configurations, administrative procedures, and troubleshooting guides.

Qualifications and Skills

Required:

• Experience: 5-6 years of dedicated experience in Pega administration (Pega PRPC).
• Certifications: Pega Certified System Administrator (PCSA) is required.
• Technical Skills: In-depth knowledge of Pega architecture and underlying infrastructure (application servers like Tomcat, WebSphere, or JBoss; databases like Oracle, SQL Server, or PostgreSQL ).
• Experience with Pega installation, upgrades, and patching.
• Proficiency in using Pega's administrative tools, including the Admin Studio and Predictive Diagnostic Cloud (PDC).
• Strong understanding of Pega's security model and experience implementing security policies.
• Experience with application deployment and CI/CD tools (e.g., Jenkins, Git, Pega Deployment Manager).
• Solid understanding of networking concepts, load balancing, and high-availability configurations.
• Problem-Solving: Excellent analytical and troubleshooting skills with the ability to resolve complex technical issues under pressure.
• Communication: Strong verbal and written communication skills, with the ability to effectively collaborate with technical and non-technical teams.

Preferred:

• Certifications: Pega Certified Senior System Architect (PCSSA) or other advanced Pega certifications.
• Cloud Experience: Experience with managing Pega environments on cloud platforms such as AWS, Azure, or Google Cloud.
• Scripting: Proficiency in scripting languages (e.g., Shell, Python, PowerShell) for automation.
• Database Administration: Basic database administration skills.
• Agile/Scrum: Experience working in an Agile or Scrum development environment

Job Family Group: Technology

Job Family: Applications Development

Time Type: Full time

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