Senior Partner Solutions Architect (Pan-EMEA GSI)

Nitcservices; India; Remote; INR 14,085,000 - 21,596,000; Full time

Job summary

Datadog is seeking a Senior Partner Solutions Architect to lead technical enablement across the Pan-EMEA GSI partner network. This remote, full-time role focuses on onboarding and certification of partner resources and ensuring robust technical alignment with Datadog capabilities.

The ideal candidate will drive joint planning, support partner initiatives, and advocate for technical needs with internal teams, helping to maximize value and adoption of Datadog across global customers.

Qualifications

• Solid technical foundation with hands-on IT development and/or operations experience.
• Demonstrable track record of learning and adapting in a fast-moving environment.

Responsibilities

• Lead onboarding, training, enablement, and certification of partner technical resources.
• Participate in regular joint business planning to ensure technical alignment between Datadog and Partner teams.
• Collaborate internally to support partner initiatives, including demos, proofs of value, enablement workshops, and coaching on best practices.
• Advocate for Partners' technical concerns with Datadog's internal teams to drive resolution.
• Analyze Partner service offerings and provide actionable recommendations to enhance value and adoption of Datadog features.
• Partner with product management, engineering, and services to identify and prioritize new features addressing market needs.
• Evolve leading best practices for Datadog platform adoption across the partner ecosystem.

Skills

Solid technical grounding

Demonstrable track-record

Self-starter

Tech-savvy professional

Job description

Senior Partner Solutions Architect (Pan-EMEA GSI)

Company: Datadog

Category: Channels & Alliances

Location: Remote

Type: Full-time

Salary: Commensurate with experience

Who are we looking for?

• Solid technical grounding with hands-on experience of IT Development and/or Operations
• Demonstrable track-record and never-ending passion for learning
• A self-starter
• tech-savvy professional

Professional Overview

Datadog's Technical Solutions team comprises in-house product experts dedicated to fueling the company's global expansion. This dynamic, collaborative team drives worldwide growth by engaging potential clients, ensuring customer satisfaction, and providing unparalleled technical and product expertise through demos, presentations, technical evaluations, and ongoing support. As a growing global team, we continuously share knowledge and advance our technical capabilities.

Key Responsibilities

• Lead the successful onboarding, comprehensive training, enablement, and certification of partner technical resources.
• Participate in regular joint business planning and review sessions to ensure robust technical alignment between Datadog and Partner teams.
• Collaborate internally to support diverse Partner technical initiatives, including end-customer demonstrations, proofs of value, partner team enablement workshops, and providing assessment, advice, and coaching on best practices.
• Serve as a vocal advocate for Partners' technical concerns (e.g., use cases, feature requests, support issues) with Datadog's internal teams, driving these concerns to effective resolution.
• Regularly analyze and comprehend Partner service offerings, providing actionable recommendations to enhance the value of those services through increased or improved adoption of Datadog features and capabilities.
• Partner with Datadog's product management, engineering, and technical services teams to identify and prioritize new features and capabilities that address market needs.
• Continuously curate and evolve leading/best practices for Datadog platform adoption and success across our partner ecosystem.

Eligibility & Requirements

• Solid technical foundation with hands-on experience in IT Development and/or Operations.
• Demonstrable track record and a strong passion for continuous learning and technical advancement.
• A self-starter with a proactive and tech-savvy approach to problem-solving and engagement.