Senior Operations Manager

R1 RCM; Hyderabad; On-site; INR 2,000,000 - 4,200,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM in Hyderabad seeks a Senior Operations Manager to independently define, plan, and execute complex projects across RPS processes, coordinating with internal and external stakeholders. You will drive onboarding of US healthcare transitions, align timelines with India and US teams, and oversee cross-functional efforts (Hiring, Quality, admin) to ensure timely and high-quality delivery.

Strong MS Office and MS Project skills, plus excellent communication, problem-solving, and leadership

Qualifications

• Strong communication and presentation skills.
• MS Project proficiency and MS Office suite expertise.
• Fundamentals of US healthcare.
• Ability to frame leadership-level presentations.
• Strong analytical and problem-solving abilities.

Responsibilities

• Onboarding US Healthcare specific transitions.
• Coordinate with stakeholders in India and US to meet timelines.
• Coordinate with functional teams (Hiring, Quality, GTLT, admin).
• Collaborate with US transitions leaders to understand needs and timelines.
• Coordinate contracting if any.
• Create and drive project plans in Excel.
• Collaborate with Operations and US leaders on onboarding and initiatives.
• Network with departments and leaders.
• Program manage PAN India projects if any.

Skills

Communication

Presentation skills

MS Project

US healthcare basics

MS Office

Problem solving

AR knowledge

Emotional intelligence

Interpersonal skills

Cross-functional teamwork

Change management

Self-driven

People management

Shift/location flexibility

Job description

Senior Operations Manager (7M)

Role Objective: As a team member, the ideal candidate should be able to independently:

• Define, plan, and execute complex projects for all RPS processes
• Coordinate with and manage both internal and external stakeholders
• Ensure seamless project execution and delivery
• Ensure quality standards in project delivery

Driving Operational smart initiatives effectively and efficiently

Essential Duties And Responsibilities

• On boarding US Healthcare specific Transitions
• Work with relevant stakeholders in India and US to meet the project timelines
• Co‑ordinate and work with various functional teams (Hiring, Quality, GTLT, admin etc.)
• Work with US transitions leaders to make sure we understand the needs and timelines
• Contracting coordination if any
• Creating and driving project plans in excel
• Collaboratively working with Operations and US leaders in executing the new on boardings and operational initiatives
• Network with different departments and leaders
• Program Manage business specific and PAN India projects if any

Project Management Certificate (If any)

Skill Set

• Good Communication skills
• Good Presentation skills and MS Project understanding
• US healthcare basics
• Excellent MS Office Skills and proficiency in creating leadership‑level presentations
• Logical decision‑making as part of efficient problem‑solving in their role
• Strong AR knowledge
• Emotional intelligence
• Interpersonal Skills: learning and growth, teamwork, establishing trust, and cognitive agility
• Ability to work with cross‑functional teams and communicate with people at all levels
• Must be responsible, knowledgeable, convincing, and able to adapt to change
• Self‑Driven, People person and result‑oriented
• Flexible towards shift and location
• Other duties as outlined by leadership

Benefits

Competitive benefits package.