Senior Officer, Branch Relationship Manager, Current Account, Consumer Banking Group

DBS Bank Ltd; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

DBS Group Holdings Ltd in Bengaluru seeks a Senior Officer, Branch Relationship Manager (Current Account) to drive NTB Current Account acquisition, deepen client relationships, and cross-sell banking solutions. You will work within the Koramangala branch, focusing on affluent segments and franchise growth.

The role requires 2+ years in banking, strong relationship skills, and knowledge of Current Accounts, Cash Management, and digital banking channels.

Qualifications

• Minimum 2 years of banking experience.
• Strong knowledge of Current Accounts, Transaction Banking and cross-sell opportunities.
• AMFI, IRDAI, FEDAI certifications and BCSBI certification will be an added advantage.

Responsibilities

• Own and drive New-to-Bank Current Account acquisition within the branch catchment.
• Promote digital and cash management solutions to clients.
• Deepen relationships to improve wallet share and balance growth.
• Drive activation of digital channels and online banking usage.
• Ensure compliance with policies and customer due diligence during onboarding.

Skills

Relationship Management

Sales

Networking

Communication

Customer Service

Job description

Senior Officer, Branch Relationship Manager, Current Account, Consumer Banking Group### Senior Officer, Branch Relationship Manager, Current Account, Consumer Banking GroupApply: Koramangala, Bangalore: Full time: Posted Today: End Date: December 10, 2026 (27 days left to apply): WD90616**Role Summary**The Branch Relationship Manager (Current Account) is responsible for acquiring and managing Emerging Affluent and Affluent customers, driving Current Account growth, deepening customer relationships, and maximizing product penetration through cross-sell and up-sell of DBS products and services. The role offers significant opportunities for career growth and business impact.**Key Requirements:*** Own and drive New-to-Bank (NTB) Current Account acquisition by consistently sourcing and onboarding high-quality clients within the branch catchment area, with a strong focus on affluent customer segments.* Promote and drive adoption of Corporate Internet Banking, Mobile Banking approvals, Cash Management Services, Bulk Payment Solutions, POS/Android POS, QR & Soundbox solutions, Sweep-in/Sweep-out and Fixed Float Deposit structures.* Increase product penetration through Debit Cards, Collection Solutions, Transaction Banking products, and Wealth & Premium Savings propositions for promoters and family banking relationships.* Build and execute a strong acquisition pipeline through self-sourcing, referrals, branch walk-ins, local area prospecting, corporate engagement activities, and community networking.* Deepen relationships with existing customers to improve wallet share, customer retention, and balance growth.* Drive activation and utilization of digital channels including Internet Banking, Mobile Banking, Online Mutual Funds, Debit Cards, and other e-channel solutions.* Enhance Savings Book growth and acquire new-to-product customers to improve portfolio profitability and coverage.* Ensure compliance with internal policies, regulatory requirements, risk management guidelines, and customer due diligence processes during onboarding.* Deliver exceptional customer service while maintaining DBS service standards and ensuring efficient operational workflows, including doorstep banking services.**Candidate Profile*** Minimum 2 years of experience in a reputed bank with strong knowledge of banking products and services.* Good understanding of Current Accounts, Transaction Banking, Cash Management, Liability Products, and Cross-Sell Opportunities.* Strong local market knowledge and awareness of competition trends.* Excellent relationship management, communication, sales, and networking skills.* Ability to identify business opportunities and build long-term customer relationships.* AMFI, IRDAI, FEDAI certifications and BCSBI certification will be an added advantage.**Preferred Skills & Competencies*** Customer Acquisition* Relationship Management* Sales & Business Development* Current Account & Liability Products* Digital Banking Solutions* Compliance & Risk Management* Customer Service Excellence**Location:**Koramangala, Bangalore**Job:**Relationship Management**Schedule:**Regular**Employee Status:**Full time### Why join us?*DBS is more than a bank —**we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world.*### About UsDBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia.Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023.DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.