Senior Officer Area Sales Manager Consumer Banking Group

DBS Bank; Ramanathapuram; In loco; INR 600.000 - 900.000; Tempo pieno

Descrizione del lavoro

DBS Bank Ltd. in Ramanathapuram is seeking a Product Sales professional to lead a team of Relationship Managers and drive growth in the Gold Loan portfolio. You will deliver exceptional customer service, analyze market trends, and identify new business opportunities.

The role requires strong leadership, analytical thinking, and excellent communication with customers and stakeholders, with adherence to banking regulations and policies.

Competenze

• Proven ability to lead a team to meet sales targets and customer satisfaction.
• Strong analytical and data-driven decision skills.
• Excellent communication and interpersonal abilities for customer and stakeholder engagement.
• Proficiency in using relevant banking systems and tools.
• Ability to thrive in a fast-paced, dynamic banking environment.

Mansioni

• Lead and manage a team of Relationship Managers to hit sales targets and deliver excellent service.
• Develop and implement strategies to grow the Gold Loan portfolio in the assigned region.
• Analyze market trends, competitor activities and customer needs to identify opportunities.
• Provide coaching to enhance team skills and performance.
• Ensure compliance with policies, procedures and regulations.
• Collaborate with Consumer Banking teams to offer integrated solutions.

Conoscenze

Relationship management

Sales leadership

Customer service

Communication

Banking systems

Descrizione del lavoro

Job Description:

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Lead and manage a team of Relationship Managers to achieve sales targets and deliver exceptional customer service
• Develop and implement strategies to grow the Gold Loan portfolio within the assigned region
• Analyze market trends, competitor activities, and customer needs to identify new business opportunities
• Provide coaching and mentoring to the team to enhance their skills and performance
• Ensure compliance with all relevant policies, procedures, and regulatory requirements
• Collaborate with other teams within the Consumer Banking Group to deliver integrated solutions to customers

Requirements

• Proven track record of leading and managing a team to achieve sales targets and customer satisfaction
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Excellent communication and interpersonal skills, with the ability to build relationships with customers and stakeholders
• Proficient in using relevant banking systems and tools
• Ability to work in a fast-paced, dynamic environment and adapt to changing business needs

Location:

Ramanathapuram

Job:

Product Sales

Schedule:

Regular

Employee Status:

Full time