Senior Network Engineer

UnitedLex; Gurugram District; In loco; INR 1.800.000 - 3.400.000; Tempo pieno

Descrizione del lavoro

UnitedLex is seeking an experienced Senior Network Engineer to manage enterprise networks across multiple sites from our Gurugram office. You will handle day-to-day operations, Tier 2/3 support, and collaboration with global teams to ensure network reliability and performance.

The role requires deep Cisco expertise, hands-on troubleshooting, and strong communication skills to work across time zones and with diverse stakeholders.

Competenze

• 10+ years of IT industry experience managing all aspects of enterprise networks.
• Hands-on experience with Cisco equipment configuration, administration and troubleshooting in a large-scale, multi-site environment.
• Solid understanding of network monitoring tools, analysis, troubleshooting, and proactive management.
• Advanced knowledge of Cisco routers, switches, firewalls, wireless, VPN, and F5 LTM load balancers.
• Advanced knowledge of dynamic routing (EIGRP/BGP), LAN/WAN QoS, and layer2 switching (STP, EtherChannel, VPC).
• Advanced knowledge of SNMP, syslog, IP SLA, and packet capturing tools.
• Experience with network security solutions (web filters, IDS/IPS, NAC).
• Knowledge of public cloud networking (Azure) and VMware NSX is a plus.

Mansioni

• Responsible for supporting day-to-day operations of the network within the Network Operations Team.
• Provide Level 2 & 3 support for network environments and solutions.
• Support and maintain LANs and WANs systems.
• Support and maintain network appliances for web filtering, IDS/IPS, NAC, etc.
• Support and maintain wireless and remote connectivity solutions.
• Analyze network activity and performance using network logs to troubleshoot problems.
• Assist in patching network devices and other supported systems as required.
• Assist in decommissioning network devices and configuration cleanup as needed.
• Participate in annual DR testing exercises as required.
• Maintain and create documentation as required.
• Diagnose problems and elevate technical support; own the problem and resolution.
• Provide timely responses and status updates to end-user and management requests.
• Follow set policies and procedures when working incidents/requests and ensure proper hand-offs.
• Maintain a professional attitude and excellent customer service.
• Coordinate work with multi-cultural and multiple time zone teams.

Conoscenze

Cisco equipment configuration

Network monitoring tools

Routing protocols EIGRP/BGP

LAN/WAN QoS management

Layer 2 switching (STP, EtherChannel,V

SNMP/syslog/IP SLA

Web filters/IDS/IPS/NAC security

VMware NSX knowledge

Azure networking

Communication & customer service

Strumenti

Cisco IOS/routers & switches

F5 LTM load balancers

Packet capture tools (Wireshark)

VMware NSX

VPN solutions

Descrizione del lavoro

UnitedLex a Repario Company is a data and professional services company delivering outcomes that create value and competitive advantage for legal and the business. Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determined to deliver on the promise of data mastery, legal acumen, and human ingenuity.

REQUIREMENTS & COMPETENCIES:

• 10 + years of IT industry experience managing all aspects of enterprise networks.
• Hands-on experience with Cisco equipment configuration, administration and troubleshooting in a large-scale, multi-site environment.
• Solid understanding of network monitoring tools, network analysis, network troubleshooting, and proactive management.
• Advanced knowledge of Cisco routers, switches, firewalls, wireless, VPN, F5 LTM load balancers
• Advanced knowledge of dynamic routing EIGRP and BGP, LAN and WAN QoS management.
• Advanced knowledge of layer2 switching including spanning tree, etherchannel, VPC.
• Advanced knowledge of storage and server networking protocols including SNMP, syslog, IP SLA, and packet capturing tools.
• Experience working with network security solutions such as web content filters, IDS/IPS, and NAC solutions.
• Understanding of technical support practices such as ticket documentation, SLAs, and escalation processes.
• Knowledge of public cloud networking (Azure) is plus.
• Knowledge of VMware NSX is plus.
• Quick learner, self-starter, the ability to work independently and as part of a team.
• Able to work within time constraints and follow set processes and procedures.
• Customer focused and able to work on multiple tasks with minimal supervision.
• Advanced level analytical and problem-solving abilities.
• Excellent verbal and written communication skills

RESPOSIBILITIES:

• Responsible for supporting day-to-day operations of network within the scope of the Network Operations Team
• Provide Level 2 & 3 support for Network environments and solutions
• Support and maintain local area networks (LAN) and wide area networks (WAN) systems.
• Support and maintain network appliances for web filtering, IDS/IPS, NAC, etc.
• Support and maintain wireless and remote connectivity solutions.
• Analyze network activity and performance, using network logs to troubleshoot and track the nature and resolution of problems.
• Assist in the patching of network devices and other supported systems as required.
• Assist in the decommissioning of network devices and configuration cleanup as needed.
• Participation in annual DR testing exercises as required.
• Maintain and create documentation as required.
• Diagnose problems and elevate technical support where appropriate.Own the problem and the resolution promoting end-user satisfaction.
• Provide timely responses and status updates to end-user and management requests.
• Follow set policies and procedures when working incidents/requests and ensure proper hand-offs when required
• Maintain a professional attitude and provide excellent customer service at all times.
• Maintain a good work ethic and assisting other engineers and senior staff when needed.
• Coordinate work with multi-cultural and multiple time zone teams.