Senior Manager - Training and Competency Development in Quality Management

Mahindra And Mahindra Limited; Nashik District; On-site; INR 3,500,000 - 5,200,000; Full time

Job summary

Mahindra And Mahindra Limited is seeking a Senior Manager MIQ to lead training and competency development across the organization, driving capability-building in quality management, digital technology, and business excellence. The role emphasizes structured learning interventions, assessments, and certification programs to elevate workforce skills.

The candidate will design training frameworks aligned with digital transformation goals, facilitate sessions, and collaborate with process owners,

Qualifications

• 15+ years of experience in operations management.
• Engineering/Automobile background preferred.
• Mechanical Engineer with MBA in operations management.

Responsibilities

• Design and implement training frameworks aligned with digital transformation goals.
• Facilitate classroom, workshop, and experiential learning sessions for employees and leadership teams.
• Collaborate with process owners and business HR to identify competency gaps and address them.
• Collaborate with external empanelled faculty for designing and conducting training programs.
• Develop learning modules on Data Analytics, AI, Automation, IoT and Industry 4.0 concepts.
• Drive culture of continuous improvement through structured learning interventions and assessments.
• Drive awareness and capability-building initiatives on new-age digital topics.

Skills

Industry 4.0

IT/OT integration

Policy management

X-matrix

SWOT analysis

Lean manufacturing

TPM

Data analytics basics

Digital skills

Cost productivity

Structured problem solving

Innovation

Education

Mechanical Engineer

MBA in operations management

Job description

SENIOR MANAGER- MIQ Responsibilities & Key Deliverables

Position Overview: The Manager MIQ - training and competency development will be responsible for designing, developing and driving capability- building initiatives in Quality Management, digital technology and business excellence domain across the organization. The role focuses on enhancing employee competencies through training, improving process performance through consultation and creating a culture of continuous improvement through structured learning interventions, assessments and certification programs

Process Ownership - Training and Consultation: Design and implement training frameworks aligned with Digital transformation goals and business strategy. Facilitate classroom, workshop, and experiential learning sessions for employees and leadership teams. Drive improvements through handholding

Collaboration and Communication: Work closely with businesses (Process owners and business HR) to identify competency gaps and develop strategies to address them. Collaborate with external empanelled faculty member base for designing and conducting training programs. Collaborate with various businesses for identification and sharing of best practices in operational excellence. Collaborate with SSU, CDMM and Quality to identify competency gaps in suppliers and develop strategies to address them

Future readiness: Drive awareness and capability-building initiatives on new-age digital and Industry 4.0 topics. Develop foundational learning modules on Data Analytics, Artificial Intelligence, Automation, Digital Manufacturing, IoT, and Smart Factory concepts.

Experience Minimum 15 years experience in operations management Industry Preferred Engineering/Automobile Qualifications Mechanical Engineer with MBA in operations management

General Requirements Technical Skills: Industry 4.0 technologies IT/OT Integration Policy Management, BSC, X matrix, SWOT and Daily work management Lean manufacturing and continuous improvement Total Productive maintenance Manufacturing and operations knowledge Basics of Data analytics and digital skills Cost and Productivity improvements Structured Problem solving Innovation

Soft Skills: Excellent interpersonal and influencing skills. Excellent training and communication skills. Ability to work collaboratively with diverse / cross functional teams. High level of integrity and ethical standards. Strong execution focus and result orientation

Our commitment to Diversity, Equity, and Inclusion At Mahindra and Mahindra Limited, we believe that diversity drives innovation, and inclusion is at the heart of everything we do. We are committed to cultivating a workplace where every individual feels valued, respected, and empowered to thrive. We are proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to age, caste, race, religion, color, ethnic origin, gender identity, nationality, physical or mental disability, medical condition, sexual orientation, educational background, marital or domestic partnership status, pregnancy or childbirth, veteran status, citizenship status, ancestry, financial status, or any other personal characteristic protected by applicable law. We actively encourage candidates from all backgrounds to apply and bring their unique perspectives to our teams. We are committed to ensuring an accessible and inclusive experience for all applicants. Together, we rise by embracing differences and building a future that reflects the communities we serve.

Experience Level Senior Level