Senior Manager Sales Business Development

OSHO Himalayas Wellness Resort; Kangra; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

OSHO Himalayas Wellness Resort in Himachal Pradesh seeks a senior Sales Manager to drive revenue through personal sales and team leadership. This hands-on role blends individual bookings with coaching the sales team, setting high standards for performance and customer experience.

You will use consultative, value-based selling to understand guest needs, communicate the value of wellness offerings, build trust, handle objections thoughtfully and convert conversations into bookings while nurturing

Qualifications

• At least 5 years of experience in inside sales, tele sales or similar environment.
• Proven experience leading and managing a sales or calling team.
• Strong track record in closing bookings and meeting revenue targets.

Responsibilities

• Handle sales inquiries, conduct conversations, follow up and close bookings.
• Own individual sales targets and contribute to revenue growth.
• Lead and develop the sales and calling team to achieve targets.
• Hire, train and coach sales executives; conduct coaching and performance reviews.
• Establish targets, accountability and performance standards.

Skills

Inside sales

Tele sales

Consultative selling

CRM systems

Leadership

Tools

CRM systems

Job description

About the Role:

We are looking for an experienced, senior Sales Manager to drive revenue growth through a combination of individual sales performance and team leadership.

This is a player-coach role, with approximately 50% of the focus on individual sales contribution and 50% on leading, developing and improving the performance of the sales team. You will be responsible for generating your own bookings and closing deals while setting the standard for the team through your own sales performance.

You should have proven experience leading inside-sales, tele sales or calling teams, along with a strong understanding of consultative, value-based selling. You should know how to understand prospective guests' needs, communicate the value of our meditation and wellness offerings, build trust, handle objections thoughtfully and convert meaningful conversations into bookings.

We are looking for a hands-on leader who can combine personal sales ownership, team development and strong execution to deliver sustainable revenue growth.

Key Responsibilities:

• Personally handle sales enquiries, conduct sales conversations, follow up with prospective guests and close bookings.
• Own individual sales targets and contribute directly to the resort's revenue growth.
• Lead by example by demonstrating effective consultative selling, relationship building, objection handling and closing techniques.
• Continuously refine sales approaches based on conversion data, guest feedback and performance.
• Lead, manage and develop the sales and calling team to achieve collective booking and revenue targets.
• Hire, train, coach and retain high-performing sales executives.
• Conduct regular call reviews, coaching sessions and performance discussions to improve conversion rates and sales skills.
• Establish clear targets, accountability systems and performance standards.
• Build a motivated, disciplined team that consistently delivers results.

3. Consultative & Value-Based Selling

• Build a sales culture centered on understanding prospective guests' needs and communicating the genuine value of our meditation and wellness experiences.
• Coach the team in discovery conversations, active listening, relationship building, objection handling, follow-ups and closing.
• Ensure sales conversations are personalized, informative and authentic rather than pushy or purely transactional.
• Develop a deep understanding of our courses, experiences and ideal guest profiles.

4. Market Development & Guest Experience

• Grow revenue sustainably across seasons and guest segments.
• Expand our international guest base and increase its contribution to overall bookings.
• Reduce excessive dependence on seasonal demand and short‑term bookings.
• Ensure prospective guests are well‑informed about our offerings and that the sales approach aligns with the values of Osho Himalayas.

5. Systems, Processes & Automation

• Establish effective sales processes, performance tracking, reporting and quality standards.
• Improve lead management, response times, follow‑up discipline and conversion efficiency.
• Use CRM tools and sales data to improve visibility, accountability and decision‑making.
• Identify opportunities to automate repetitive tasks and streamline workflows while maintaining a personal touch in guest communication.

What We're Looking For:

• At least 5 years of experience in inside sales, tele sales, D2C or a similar sales environment, including proven experience leading and managing a sales or calling team.
• A strong individual sales track record, with the ability and willingness to personally own sales conversations and close bookings.
• Demonstrated success in coaching salespeople, improving team performance and achieving revenue targets.
• Strong practical understanding of consultative and value‑based selling for service‑led offerings that require trust, explanation and relationship building.
• Experience hiring, training, coaching and managing sales executives.
• Strong skills in sales conversion, negotiation, objection handling, follow‑up strategy and pipeline management.
• Familiarity with CRM systems, sales reporting, performance metrics and process improvement.
• Excellent communication skills and a hands‑on, accountable approach to leadership.
• Alignment with a guest‑centric, ethical approach to sales and an appreciation for the purpose and values of Osho Himalayas.

The ideal candidate is both a strong individual salesperson and an effective team leader: someone who can close their own deals, lead by example, and build a team that performs at a consistently high level.