Senior Manager, RCM Operations New

Asprcmsolutions; Chennai District; On-site; INR 2,400,000 - 3,600,000; Full time

Job summary

Asprcmsolutions is seeking a senior revenue cycle management leader to run a delivery pod for US healthcare clients from India. You will own daily and weekly execution across AR follow-up, denial management, billing and posting, while reporting performance to US stakeholders.

The role demands deep command of RCM metrics, including days in AR, net collection rate, and cost to collect, with extensive experience in managing teams and driving process improvements across client SLAs.

Qualifications

• Eight or more years in US healthcare revenue cycle with three or more managing teams.
• Hands-on depth in AR follow-up and denial management, including CARC and RARC interpretation and appeals.
• Has owned client SLAs and reported performance to US stakeholders.
• Comfortable with US payer portals, clearinghouses and practice management or EHR systems.

Responsibilities

• Pod performance
• Daily execution
• Team leadership
• Root cause discipline
• Client communication
• Process improvement

Skills

RCM metrics

Net collection rate

Days in AR

AR over 90

Denial rate

First-pass resolution

Clean claim rate

Cost to collect

Client SLAs ownership

Tools

US payer portals

Clearinghouses

Practice management systems

EHR systems

Job description

You run the delivery pod for a set of US clients: the team, the queues and the numbers. You own daily and weekly execution across AR follow-up, denial management, billing and payment posting, and you report performance that a US client will read. This role requires real command of RCM metrics, because you will be asked why days in AR moved and the answer has to be specific.

What you will own: Pod performance; Daily execution; Team leadership; Root cause discipline; Client communication; Process improvement

What we look for: MANDATORY: strong working command of RCM metrics, net collection rate, days in AR, AR over 90, denial rate, first-pass resolution rate, clean claim rate and cost to collect; Eight or more years in US healthcare revenue cycle with three or more managing teams; Hands-on depth in AR follow-up and denial management, including CARC and RARC interpretation and appeals; Has owned client SLAs and reported performance to US stakeholders; Comfortable with US payer portals, clearinghouses and practice management or EHR systems