Senior Manager- Pharmacy ( Must Exp in New Retai Store Setups & Compliance )

Hindustan Wellness; Gurugram District; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Hindustan Wellness in Gurugram, India, seeks a Senior Manager – Pharmacy (New Setups & Compliance) to plan, establish, and operationalize new pharmacy facilities. You will oversee policy implementation, regulatory compliance, inventory control, and cross-functional coordination to ensure safe, efficient medication services.

The role emphasizes leadership, training, and process improvements within a preventive care model, anchored to quality and patient-centric service delivery.

Qualifications

• Experience managing dispensaries or clinical pharmacies and leading new pharmacy setups.
• Knowledge of prescription management and medication safety practices.
• Experience supervising pharmacy technicians, including training and workflow optimization.
• Strong customer service and patient-centric approach.
• Understanding of compounding, quality standards, and regulatory requirements.
• Proven regulatory compliance experience with audits.
• B.Pharm or M.Pharm degree with valid registration.
• 5–8 years in pharmacy management with new setups and compliance exposure.
• Leadership and cross-functional collaboration skills.
• Proficiency in pharmacy management systems and inventory tools.

Responsibilities

• Plan, establish, and operationalize new pharmacy setups.
• Supervise daily pharmacy operations and ensure compliant dispensing.
• Manage inventory and procurement processes.
• Monitor prescription handling and safety compliance.
• Coordinate with pharmacy technicians and clinical teams.
• Drive process improvements and staff training.
• Support customer-focused service delivery within preventive care.

Skills

Pharmacy operations

Dispensaries management

Prescription management

Regulatory compliance

Customer service

Leadership

Communication skills

Staff training

Pharmacy management systems

Inventory management

Education

B.Pharm or M.Pharm

Tools

Pharmacy management systems

Inventory tools

Job description

Company Description Hindustan Wellness is a leading innovative healthcare company in India focused on preventive health care and total wellness solutions. The organization operates on a “health at home” model, offering comprehensive healthcare and diagnostic services directly at customers’ doorsteps. With a strong emphasis on quality, precision, and convenience, Hindustan Wellness assigns individual Health Managers to guide customers through their health and wellness journeys. The core team includes experienced medical professionals from renowned institutions such as AIIMS, Maulana Azad Medical College, CMC Vellore, and the University of Minnesota, among others. The company leverages digital tools, including mobile and messaging platforms, to deliver accessible and customer-centric care.
Role Description The Senior Manager – Pharmacy (New Setups & Compliance) is a full-time, on-site role based in Gurugram. This role is responsible for planning, establishing, and operationalizing new pharmacy setups, ensuring timely launch and adherence to organizational standards. The person in this position will develop and implement pharmacy policies and procedures, oversee regulatory and statutory compliance, and maintain accurate documentation for audits and inspections. Day-to-day activities include supervising pharmacy operations, managing inventory and procurement, monitoring prescription handling, and coordinating with pharmacy technicians and other clinical teams to ensure safe and efficient medication services. The Senior Manager – Pharmacy will also drive process improvement, train staff on best practices and compliance requirements, and support customer-focused service delivery aligned with Hindustan Wellness’s preventive care model.
Qualifications

• Strong foundation in Pharmacy operations, including experience managing dispensaries or clinical pharmacies and leading new pharmacy setups.
• Knowledge of prescription management and medication safety practices, ensuring accurate dispensing, record-keeping, and adherence to clinical protocols.
• Experience supervising pharmacy technicians, including training, performance oversight, and workflow optimization in a fast-paced healthcare environment.
• Demonstrated customer service skills with the ability to address queries, resolve issues, and support a patient-centric experience.
• Understanding of compounding processes, quality standards, and applicable regulations related to preparation of customized medications.
• Proven expertise in regulatory compliance for pharmacies, including familiarity with national and state pharmacy laws, licensing requirements, and audit procedures.
• Bachelor’s or Master’s degree in Pharmacy (B.Pharm/M.Pharm) from a recognized institution; valid professional registration as required by local regulations.
• 5–8 years of progressive experience in pharmacy management, with specific exposure to setting up new pharmacies and handling compliance functions.
• Strong leadership, team management, and communication skills, with the ability to collaborate effectively with medical, operations, and administrative teams.
• Proficiency in using pharmacy management systems, inventory tools