Senior Manager - Operations

MetLife, Inc.; Dadri; Hybrid; INR 2,700,000 - 4,200,000; Full time

Job summary

MetLife, Inc. in India seeks an experienced Finance Reporting Manager to lead management and financial reporting, close, consolidation, and financial operations. You will drive AI-enabled automation to streamline processes while ensuring adherence to US GAAP and SOX controls.

Collaborate with Finance Leadership, Controllers, and local teams to explain performance, coordinate audits, monitor controls, and coach a high-performing team through capacity planning and succession.

Qualifications

• CA / CPA / MBA with accounting background and finance specialization.
• Strong analytical skills to review results, investigate variances, and prepare commentary.

Responsibilities

• Lead management and financial reporting processes.
• Oversee monthly, quarterly, and annual close, consolidation, and accounting close.
• Review management reports, statements, schedules, and KPIs.
• Implement AI-enabled tools to automate reporting and improve efficiency.
• Ensure US GAAP, SOX compliance and internal controls.
• Coordinate audits and remediation with internal/external teams.
• Collaborate with Finance Leadership, Controllers, and business units.
• Monitor SLAs, calendars, and control performance; take corrective actions.
• Coach and develop team members; manage capacity and succession.
• Partner with cross-functional teams to ensure high-quality outputs.

Skills

Management reporting

Financial reporting

Close & consolidation

Finance operations

AI & automation

SOX compliance

US GAAP

Audit support

Data governance

Education

CA / CPA / MBA with accounting background

Tools

EPBCS SmartView

PeopleSoft

Oracle

Hyperion

Power BI

Alteryx

Claude

Workday GL

Job description

Responsibilities include, but are not limited to:

• Lead processes across management reporting, financial reporting, close, consolidation, and finance operations.
• Oversee monthly, quarterly, and annual close activities, including journal review, account reconciliations, intercompany matters, consolidation, and reporting schedules.
• Ensure accurate and timely preparation and review of management reports, financial statements, supporting schedules, variance commentary, and key performance metrics.
• Lead the implementation and adoption of AI-enabled tools and automation solutions to streamline reporting processes, enhance data quality, reduce manual effort, strengthen controls, and improve overall operational efficiency.
• Maintain compliance with US GAAP, SOX requirements, MetLife Financial Policies, accounting standards, and internal control frameworks.
• Review complex accounting and reporting matters, coordinate issue resolution, and ensure appropriate documentation and governance.
• Partner with Finance Leadership, Controllers, business units, and local finance teams to explain reported performance, key movements, risks, and emerging issues.
• Coordinate internal and external audit requirements, including timely submission of supporting documentation and closure of audit observations.
• Monitor service-level metrics, reporting calendars, quality indicators, and control performance; implement corrective actions where required.
• Provide coaching, feedback, and development opportunities to team members while ensuring capacity, succession, and business continuity.
• Collaborate with other process teams to resolve cross-functional issues and deliver consistent, high-quality reporting outcomes.

Education, Technical Skills & Other Critical Requirement

Education:

• CA / CPA / MBA with an accounting background and specialization in finance is required.
• Strong attention to detail and analytical capability to review financial results, investigate variances, and prepare clear management commentary are essential.

Experience (In Years):

• 8–10 years of experience, including significant experience in management reporting, financial reporting, accounting close, consolidation, controls, and audit support.

Technical Skills:

• Relevant systems knowledge, including advanced MS Excel and enterprise financial reporting, consolidation, and general ledger tools such as
• EPBCS SmartView, PeopleSoft, Oracle, or Hyperion.
• Preference will be given to candidates with prior experience using AI and analytics tools—such as Power Apps, Power BI, Microsoft Copilot agents, Alteryx, and Claude—to drive process automation and efficiency improvements.
• Workday GL knowledge is a plus

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible .Join us!