Senior Manager - 2 Email Domain Identity And Virtualization SME

SUN PHARMA; Mumbai; On-site; INR 2,500,000 - 3,800,000; Full time

Job summary

Sun Pharma in Mumbai seeks a seasoned Subject Matter Expert (SME) for Email Domain, Identity & Virtualization. You will lead AD/Exchange/IDAM initiatives, manage multi-cloud and on-prem email systems, and drive automation and security improvements across Windows environments.

The role requires 10-12 years of IT experience, strong certification background, and collaboration with global teams to ensure system availability and governance.

Qualifications

• Graduate or postgraduate in Computer Science or related field.
• 10-12 years of IT experience with identity, access management and virtualization.
• Certifications in Windows AD, Exchange, VMware and cloud platforms.

Responsibilities

• Serve as SME for Active Directory, Microsoft Exchange, IDAM, SSO, and MFA implementations.
• Manage multi-cloud and on-prem email systems including Exchange versions and Office 365.
• Integrate email and AD with business apps, DNS, and security protocols (SPF, DKIM, DMARC).
• Lead email migration, consolidation, and security enhancement projects.
• Design and maintain multi-forest/domain AD systems and GPO strategies.
• Coordinate project planning, vendor relationships, and budget management within PMO.

Skills

Active Directory

Microsoft Exchange

VMware

Email security

Automation

PowerShell

Education

Graduate or Postgraduate in Computer Science or related field

Tools

Microsoft Certified: Enterprise Administrator Expert

Microsoft Certified: Identity and Access Administrator Associate

MCSE Messaging

Certified Windows Active Directory Administrator

VCP / VCAP-DCV

Azure / AWS / GCP certifications

Job description

Job Description:

Job Title

Email Domain, Identity & Virtualization SME

Job Grade (refer to JE)

Senior Manager -2,G9B

Function

Information Technology

Sub-function

Infra IT

Manager’s Job Label

AD/IDAM & Email Lead / Architect

Skip Level Manager’s Label

Global Head DC/SNOC

Function Head Title

SM / DGM

Location

Mumbai

Areas Of Responsibility

At Sun Pharma, we commit to helping you “Create your own sunshine”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.

Are You Ready to Create Your Own Sunshine?

As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.”

We are seeking a seasoned Subject Matter Expert (SME) with proven experience in email domain architecture, identity and access management (IDAM), and virtualized infrastructure. This role combines expertise in Windows Active Directory, VMware systems, Microsoft Exchange, MDM, cloud platforms, and integration of business-critical applications including SuccessFactors. The ideal candidate will lead transformational initiatives, enhance system availability and security, and integrate modern automation and configuration management strategies. The role will also include project management, vendor coordination, budget planning, and contract management.

Key Responsibilities

• Email, AD & IDAM:
• Serve as SME for Active Directory, Microsoft Exchange, IDAM, SSO, and MFA implementations.
• Manage multi-cloud and on-prem email systems including Exchange 2010/2013/2016/2019, Office 365, IBM, IceWarp.
• Integrate email and AD systems with web-hosted apps, PTR entries, DNS, and email security protocols (SPF, DKIM, DMARC).
• Administer and integrate email solutions with critical apps like SAP SuccessFactors, HRMS, and enterprise platforms.
• Lead email migration, consolidation, and security enhancement projects.
• Configure and manage email archival using EMC SourceOne and related storage solutions.
• Active Directory & Windows Systems:
• Design, implement, and maintain multi-forest/domain Active Directory systems across Windows 2003–2019 environments.
• Expert in Group Policy, DNS, AD replication, OU design, schema, and backup/restore strategies.
• Lead identity lifecycle management and federation (ADFS).
• Virtualization & Cloud:
• Act as SME for VMware platforms (ESXi 5.x–8.x) and Microsoft Hyper‑V.
• Deploy and support Citrix XenApp/XenDesktop, VMware NSX, Azure Stack, SCCM, SCOM.
• Experience in Hyperconverged Infrastructure, Software Defined Networking/Storage.
• Work with cloud platforms Azure, AWS, GCP.
• MDM & Automation:
• Manage MDM platforms like MaaS360, Microsoft Intune.
• Implement automation/configuration management tools for infrastructure as code.
• Governance, Compliance, and Support:
• Ensure compliance with DISA STIGs, audit, and governance standards.
• Develop SOPs, KBs, risk analysis, and DR procedures.
• Provide advanced technical support and lead incident, problem, and service request management under SLAs.
• Leadership, Project & Vendor Management:
• Act as mentor for junior engineers.
• Collaborate with internal teams, vendors, OEMs.
• Participate in project planning, execution, and documentation aligned with PMO framework.
• Manage vendor relationships and coordinate contract renewals.
• Oversee project budgets, cost estimates, and financial planning for IT initiatives.
• Track and report progress against project timelines, deliverables, and budgets.

Internal Interactions (within the organization)

IT functional team across globe.

External Interactions (outside the organization)

Vendors and OEM’s

Geographical Scope

Global

Job Requirements

Educational Qualification

Graduate or Postgraduate in Computer Science or related field

Certification & Trainings On Following Technology Domains

• Microsoft Certified: Enterprise Administrator Expert
• Microsoft Certified: Identity and Access Administrator Associate
• MCSE Messaging
• Certified Windows Active Directory Administrator
• VCP / VCAP-DCV
• Azure / AWS / GCP certifications

Experience

10-12 Years of experience

Skill (Functional & Behavioural)

Technical Skills:

• Strong expertise in Active Directory, Exchange, VMware, email security, and automation.
• Proven experience integrating enterprise identity/email systems with business applications.
• Knowledge of PowerShell