Senior Manager

Jupiter Hospital; Pune District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

PeopleStrong in Pune, Maharashtra, seeks an experienced operations leader to direct and optimize all phases of the organ transplantation program, from pre‑transplant evaluations to post‑operative care, ensuring compliance with THOTA and applicable regulations.

You will coordinate multidisciplinary teams, streamline workflows, liaise with regional registries and OPOs, manage the department budget and billing, and drive KPIs to improve outcomes and patient satisfaction.

Responsibilities

• Oversee day-to-day operations of the transplant department with multidisciplinary teams.
• Ensure compliance with organ transplant regulations and audits.
• Coordinate pre-transplant workups and post-transplant follow-up systems.
• Liaise with organ allocation registries, OPOs, and referring hospitals.
• Oversee department budget, billing, insurance approvals, and cost containment.
• Define KPIs to track outcomes and patient satisfaction.

Job description

Job Purpose

To direct and optimize all phases of the organ transplantation program—including pre-transplant evaluations, donor-recipient coordination, clinical workflows, post-operative care, and strict adherence to statutory organ donation laws.

Key Responsibilities

• Operational Management: Oversee day‑to‑day operations of the transplant department, managing multidisciplinary teams (transplant coordinators, clinical staff, social workers, and administrative personnel).
• Regulatory Compliance & Accreditation: Maintain strict compliance with organ transplant regulations, legal frameworks (e.g., THOTA in India, UNOS/CMS in the US), and institutional policies. Prepare for internal and external quality audits.
• Clinical Coordination: Streamline pre-transplant workups, organ allocation workflows, surgical scheduling, and post-transplant follow-up systems.
• Stakeholder & Partner Liaison: Serve as the primary point of contact for regional/national organ allocation registries, organ procurement organizations (OPOs), and referring hospital networks.
• Financial & Budgeting Oversight: Manage the department's budget, billing processes, insurance approvals, and cost-containment strategies for complex medical procedures.
• Quality Improvement: Establish key performance indicators (KPIs) to track success rates, patient satisfaction, and post-transplant outcomes.