Associate - Transplant Centre Support

Adecco India; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

Adecco India is seeking an Associate-Transplant Centre Support in Bangalore to coordinate with transplant centers, track patient and donor statuses, and ensure timely documentation. The role emphasizes accurate follow-ups and adherence to SOPs within Donor Request Management.

The ideal candidate will have 2–4 years of healthcare customer service or operations experience, strong communication in English and Hindi, and proficiency with Excel/Sheets. This is an on-site role based in Bengaluru.

Qualifications

• Bachelor's degree with 2-4 years of relevant experience.
• Willingness to learn transplant processes and support patient-centered services.
• Experience in healthcare customer service or operations is preferred.

Responsibilities

• Manage communication with assigned transplant centers.
• Track and update patient/donor statuses (HAC, CT, Work-Up).
• Share donor availability updates and follow-up reminders.
• Respond to transplant center queries on donor status and documentation.
• Collect feedback and support process improvements.
• Coordinate training and onboarding activities for new transplant centers.
• Ensure adherence to SOPs and support operational reporting.

Skills

Coordination

Communication

Languages

Excel/Sheets

Attention to detail

Education

Bachelor's degree

Job description

Urgent hiring_ Associate-Transplant Centre Support

Department - Donor Request Management

Location : Bangalore

Key Responsibilities:

• Manage communication with assigned transplant centers.
• Track and update patient/donor statuses (HAC, CT, Work-Up).
• Share donor availability updates and follow-up reminders.
• Respond to transplant center queries on donor status and documentation.
• Collect feedback and support process improvements.
• Coordinate training and onboarding activities for new transplant centers.
• Ensure adherence to SOPs and support operational reporting.

Key Skills:

• Strong coordination, follow-up, and documentation skills.
• Excellent relationship management and communication abilities.
• Proficiency in English and Hindi (additional Indian languages preferred).
• Good knowledge of Excel and Google Sheets.
• Detail-oriented with the ability to manage multiple cases.

Qualifications:

• Bachelors degree with 2-4 years of relevant experience.
• Willingness to learn transplant processes and support patient-centered services.
• Experience in healthcare customer service or operations is preferred.