Senior Manager

Herox; Dadri, Gurugram District; On-site; INR 1,000,000 - 2,000,000; Full time

Job summary

Hero Education in India is seeking a Manager/Senior Manager Degree Sales to lead a high-performing sales team and drive enrolments for UG/PG degree programs. You will own monthly enrolment and revenue targets and manage the full sales funnel from first contact to final enrolment.

Collaborate with Marketing, Product, Operations and Academic teams to improve lead quality and conversion, while maintaining process discipline and performance metrics in a fast-paced environment.

Qualifications

• 4–8 years of overall experience in B2C / Inside Sales
• Minimum 1–2 years of team-handling experience in a sales environment
• Relevant experience in UG/PG, Degree, Higher Education or EdTech sales is preferred
• Proven track record of consistently achieving sales targets
• Strong understanding of the student counselling and admission journey
• Excellent communication, negotiation and objection-handling skills
• Strong people-management and coaching capabilities
• Comfortable working in a high-pressure, target-driven environment
• Strong analytical skills with the ability to understand sales dashboards and funnel metrics
• Experience working with CRM and sales productivity tools will be an added advantage

Responsibilities

• Lead and manage a team of Learning Consultants (LCs) / Senior Learning Consultants (SLCs).
• Own the team’s monthly enrolment and revenue targets for Degree Sales.
• Drive the complete sales funnel — from lead allocation and first contact to counselling, follow-ups and final enrolment.
• Monitor key metrics including connectivity, counselling, conversion, productivity, revenue and closures.
• Conduct daily huddles, regular 1:1s, performance reviews and call audits.
• Coach team members on sales pitch, objection handling, product positioning and closing techniques.
• Identify performance gaps and create individual improvement plans wherever required.
• Ensure strong follow-up discipline and effective utilization of leads.
• Analyze team performance and sales funnel data to identify opportunities for improvement.
• Handle critical customer escalations and support the team in closing high-intent prospects.
• Collaborate with Marketing, Product, Operations and Academic teams to improve lead quality and overall conversion.
• Ensure complete adherence to defined sales processes, quality standards and compliance guidelines.
• Prepare and share regular MIS, forecasts and performance reports with senior leadership.
• Build a motivated, accountable and performance-driven team culture.

Skills

Team leadership

Communication skills

Negotiation skills

Analytical skills

CRM tools

Education

UG/PG education sales or EdTech exposure

Tools

CRM software

Sales productivity tools

Job description

About Hero Education

Hero Education is focused on building high-quality education and career pathways for learners through industry-relevant programs and degree offerings.

We are looking for a Manager/Senior Manager Degree Sales who can lead a high-performing sales team, drive enrolments for UG/PG degree programs, and build a strong, target-oriented sales culture.

Key Responsibilities

Lead and manage a team of Learning Consultants (LCs) / Senior Learning Consultants (SLCs).

Own the team’s monthly enrolment and revenue targets for Degree Sales.

Drive the complete sales funnel — from lead allocation and first contact to counselling, follow-ups and final enrolment.

Monitor key metrics including connectivity, counselling, conversion, productivity, revenue and closures.

Conduct daily huddles, regular 1:1s, performance reviews and call audits.

Coach team members on sales pitch, objection handling, product positioning and closing techniques.

Identify performance gaps and create individual improvement plans wherever required.

Ensure strong follow-up discipline and effective utilization of leads.

Analyze team performance and sales funnel data to identify opportunities for improvement.

Handle critical customer escalations and support the team in closing high-intent prospects.

Collaborate with Marketing, Product, Operations and Academic teams to improve lead quality and overall conversion.

Ensure complete adherence to defined sales processes, quality standards and compliance guidelines.

Prepare and share regular MIS, forecasts and performance reports with senior leadership.

Build a motivated, accountable and performance-driven team culture.

Candidate Profile

4–8 years of overall experience in B2C / Inside Sales.

Minimum 1–2 years of team-handling experience in a sales environment.

Relevant experience in UG/PG, Degree, Higher Education or EdTech sales is preferred.

Proven track record of consistently achieving sales targets.

Strong understanding of the student counselling and admission journey.

Excellent communication, negotiation and objection-handling skills.

Strong people-management and coaching capabilities.

Comfortable working in a high-pressure, target-driven environment.

Strong analytical skills with the ability to understand sales dashboards and funnel metrics.

Experience working with CRM and sales productivity tools will be an added advantage.

Key KPIs

Monthly Enrolments

Revenue Achievement

Team Target Achievement %

Lead-to-Enrolment Conversion

Counsellor Productivity

Individual & Team Conversion Rate

Lead Follow-up Efficiency

Sales Quality & Process Compliance

Team Attrition

Team Performance & Productivity

Why Join Hero Education?

Opportunity to work in the Higher Education / Degree Sales space.

Lead and build a high-performing sales team.

Work in a fast-paced, growth-oriented environment.

Opportunity to contribute directly to business growth and learner outcomes.