Senior IT Analyst Applications (Solar)

Caterpillar; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Caterpillar in Bengaluru is seeking a Senior/Lead CRM Analytics Developer to design and implement Salesforce Einstein (CRM Analytics) solutions, creating data flows, datasets, and dashboards. You will translate business needs into scalable technical designs and lead data architecture efforts.

You will drive Einstein Discovery, AI-driven insights, and data integration with Salesforce and external systems, collaborating with stakeholders to deliver robust analytics.

Qualifications

• Bachelor’s degree with 8 years of relevant experience in Salesforce Analytics.
• Strong hands-on experience in Einstein Analytics/Tableau CRM, SAQL/SQL, JSON, and Data Prep/Recipes.
• Expertise in CRM Analytics Admin, Permissions, and Dashboard Templatization.
• Experience with Tableau, Data Cloud, or ETL tools is preferred.

Responsibilities

• Build advanced CRM Analytics dashboards, lenses, and apps using Salesforce Einstein (Tableau CRM).
• Develop data flows, recipes, and datasets to transform data into actionable insights.
• Translate complex business requirements into well-architected solutions and guide implementation best practices.
• Implement Einstein Discovery, predictive modeling, and AI-driven insights.
• Connect CRM Analytics to Salesforce and external systems.
• Engage with stakeholders, gather requirements, and lead technical discussions.

Skills

Einstein Analytics/Tableau CRM

SAQL/SQL/JSON

CRM Analytics Admin & Dashboards

Data Prep/Recipes

Stakeholder management

Education

Bachelor’s degree in a related field

Tools

Tableau CRM

ETL tools

Data Cloud

Job description

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed to and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Responsibilities:

This Senior/Lead CRM Analytics Developer role involvesdesigning and implementing Salesforce Einstein (CRM Analytics) solutions, creating data flows, datasets, and dashboards. Responsibilities include translating business needs into technical solutions, optimizing CRM data, and managing Einstein Discovery/AI features including expertise in SQL/SAQL, JSON, and strong stakeholder management.

Job duties/Responsibilities include but not limited to:

• Solution Design & Development:Build advanced CRM Analytics dashboards, lenses, and apps using Salesforce Einstein (formerly Tableau CRM).
• Data Architecture:Develop data flows, recipes, and datasets to transform data into actionable insights.
• Technical Leadership:Translate complex business requirements into well-architected solutions; provide guidance on implementation best practices.
• Einstein & AI:Implement Einstein Discovery, predictive modeling, and AI-driven insights.
• Data Integration:Connect CRM Analytics to Salesforce and external systems.
• Collaboration:Engage with stakeholders, gather requirements, and lead technical discussions

Required Skill:

• Bachelor’s degree with 8 years of relevant experience in Salesforce Analytics.
• Core Technical Skills:Strong hands-on experience in Einstein Analytics/Tableau CRM, SAQL/SQL, JSON, and Data Prep/Recipes.
• Salesforce Knowledge:Expertise in CRM Analytics Admin, Permissions, and Dashboard Templatization.
• Optional/Preferred:Experience with Tableau, Data Cloud, or ETL tools.

This position requires working onsite five days a week. Visa Sponsorship is not available for this position.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply