Senior Engineer, Systems Engineering

Amerisource Bergen; Pune District; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Cencora is seeking an experienced Salesforce Senior Developer to design, build, and maintain advanced analytics within Salesforce CRM Analytics (Tableau CRM / Einstein Analytics). You will create dashboards, data flows, and data pipelines, and integrate external data sources to empower real-time, data-driven decision-making.

The role requires 5+ years of Salesforce development, expertise in CRM Analytics, Apex, LWC, SAQL, and strong data governance knowledge.

Qualifications

• Bachelor's degree or equivalent in CS/IT/DS/Engineering or related field.
• 5+ years of hands-on Salesforce development experience.
• 3+ years of Salesforce CRM Analytics (Tableau CRM / Einstein Analytics) experience including dashboard design, dataflow development, and SAQL.
• Proficiency in Apex, Lightning Web Components (LWC), SOQL/SOSL, and Salesforce Flow.
• Strong experience with Salesforce Reports and Dashboards, including dynamic dashboards and cross-object reporting.
• Hands-on SAQL for custom data queries within CRM Analytics.
• Familiarity with Salesforce Data Cloud or CDP concepts.
• Experience integrating Salesforce with external data sources via APIs or ETL tools.
• Understanding of data models, security, and governor limits; experience with SFDX, Git, and CI/CD; active Platform Developer I certification.

Responsibilities

• Design, build, and maintain CRM Analytics dashboards, lenses, datasets, and dataflows.
• Develop and optimize Salesforce Reports and Dashboards for Sales, Service, Marketing, and Operations.
• Build and manage data pipelines and dataflows in CRM Analytics; perform data transformation with SAQL.
• Leverage Salesforce Data Cloud to unify and activate data for analytics.
• Collaborate with analysts, data engineers, and stakeholders to gather analytics requirements.
• Develop Apex, LWC, and Salesforce Flows to extend analytics in Salesforce apps.
• Integrate analytics with external data sources using APIs and ETL tools.
• Implement Einstein Discovery models for AI-powered predictions in Salesforce records.
• Ensure analytics solutions comply with data governance, security models, and RLS.

Skills

Salesforce development

Tableau CRM / Einstein Analytics

Apex

Lightning Web Components

SOQL/SOSL

Salesforce Flow

SAQL

Salesforce Data Cloud

REST/SOAP APIs

CI/CD deployment

Git

SFDX

Platform Developer I

Education

Bachelor's degree in Computer Science, Information Technology, Data Science, Engineering, or a related field (or equivalent work experience)

Tools

Snowflake

Azure Synapse

Google BigQuery

AWS Redshift

Tableau

Salesforce Connect

Job description

Job Summary

The Salesforce Senior Developer on the Salesforce Analytics Team will be responsible for designing, developing, and maintaining advanced analytics and reporting solutions within the Salesforce ecosystem at Cencora. This role focuses on transforming complex business data into actionable insights using Salesforce CRM Analytics (Tableau CRM / Einstein Analytics), Salesforce Reports & Dashboards. The ideal candidate combines deep Salesforce development expertise with strong data literacy and a passion for empowering business stakeholders with real-time, data-driven intelligence to support strategic decision-making.

What Youll Do:

• Design, build, and maintain CRM Analytics (Tableau CRM / Einstein Analytics) dashboards, lenses, datasets, and dataflows to deliver actionable business insights
• Develop and optimize Salesforce Reports and Dashboards for various business units including Sales, Service, Marketing, and Operations
• Build and manage data pipelines and dataflows within CRM Analytics, including data transformation using SAQL (Salesforce Analytics Query Language)
• Leverage Salesforce Data Cloud to unify, harmonize, and activate customer and operational data for analytics consumption
• Collaborate with business analysts, data engineers, and stakeholders to gather analytics requirements and translate them into scalable technical designs
• Develop custom Apex, Lightning Web Components (LWC), and Salesforce Flows to extend and embed analytics capabilities within Salesforce applications
• Integrate Salesforce analytics solutions with external data sources (e.g., Snowflake, Azure Data Lake, SAP, S3) using connectors, APIs, and ETL pipelines
• Implement Einstein Discovery models to deliver AI-powered predictions and recommendations embedded in Salesforce records and dashboards
• Ensure analytics solutions comply with Salesforce data governance, security models, row-level security (RLS), and field-level security standards
• Work with Tableau (external) or other BI tools to complement Salesforce-native analytics where applicable
• Conduct code and dashboard reviews, mentor junior developers, and establish best practices for analytics development
• Monitor, troubleshoot, and optimize dashboard performance, data refresh schedules, and dataflow efficiency
• Stay current with Salesforce Analytics platform releases and proactively recommend new features for adoption
• Participate in Agile/Scrum ceremonies including sprint planning, backlog grooming, and retrospectives

Basic Qualifications:

• Bachelors degree in Computer Science, Information Technology, Data Science, Engineering, or a related field (or equivalent work experience)
• 5+ years of hands-on Salesforce development experience
• 3+ years of experience with Salesforce CRM Analytics (Tableau CRM / Einstein Analytics), including dashboard design, dataflow development, and SAQL
• Proficiency in Apex, Lightning Web Components (LWC), Soql/sosl, and Salesforce Flow
• Strong experience with Salesforce Reports and Dashboards, including dynamic dashboards and cross-object reporting
• Hands-on experience with SAQL for custom data queries within CRM Analytics
• Familiarity with Salesforce Data Cloud or customer data platform (CDP) concepts
• Experience integrating Salesforce with external data sources using REST/SOAP APIs, Salesforce Connect, or third-party ETL tools
• Solid understanding of Salesforce data model, security model, and governor limits
• Experience with Salesforce DX (SFDX), Git, and CI/CD deployment pipelines
• Active Salesforce Certified Platform Developer I certification

Preferred Qualifications:

• Salesforce Certified CRM Analytics and Einstein Discovery Consultant certification
• Salesforce Certified Platform Developer II certification
• Salesforce Data Cloud Consultant certification
• Experience with Einstein Discovery for AI-powered predictive analytics and model storytelling
• Proficiency with Tableau (desktop or server) for supplemental enterprise reporting and visualization
• Experience with cloud data platforms such as Snowflake, Azure Synapse, Google BigQuery, or AWS Redshift and their integration with Salesforce
• Familiarity with Python, SQL, or R for data preprocessing, transformation, or advanced analytics use cases
• Knowledge of data warehousing concepts, dimensional modeling, and ETL/ELT best practices
• Understanding of data governance frameworks, data quality management, and metadata management
• Experience in the healthcare, pharmaceutical, or life sciences industry
• Strong data storytelling skills with the ability to present complex analytical findings to non-technical business stakeholders