Senior IT Analyst Applications (Solar)

Caterpillar Inc.; Bengaluru; On-site; INR 2,800,000 - 4,500,000; Full time

Job summary

Caterpillar Inc. in Bengaluru, India seeks a Senior/Lead CRM Analytics Developer to design and implement Salesforce Einstein (CRM Analytics) solutions, build data flows, datasets and dashboards.

You will translate business needs into technical designs, optimize CRM data, and lead AI-driven insights through Einstein Discovery, SAQL/SQL, and JSON, while collaborating with stakeholders across functions.

Qualifications

• Bachelor’s degree with 8 years of relevant experience in Salesforce Analytics.
• Strong hands-on experience in Einstein Analytics/Tableau CRM, SAQL/SQL, JSON, and Data Prep/Recipes.
• Expertise in CRM Analytics Admin, Permissions, and Dashboard Templatization.
• Experience with Tableau, Data Cloud, or ETL tools is preferred.

Responsibilities

• Solution Design & Development: Build advanced CRM Analytics dashboards, lenses, and apps using Salesforce Einstein (formerly Tableau CRM).
• Data Architecture: Develop data flows, recipes, and datasets to transform data into actionable insights.
• Technical Leadership: Translate complex business requirements into well‑architected solutions; provide guidance on implementation best practices.
• Einstein & AI: Implement Einstein Discovery, predictive modeling, and AI-driven insights.
• Data Integration: Connect CRM Analytics to Salesforce and external systems.
• Collaboration: Engage with stakeholders, gather requirements, and lead technical discussions

Skills

Einstein Analytics

Tableau CRM

SAQL/SQL

JSON

Data Prep/Recipes

CRM Analytics Admin

Permissions

Dashboard Templatization

Education

Bachelor’s degree with 8 years of relevant experience in Salesforce Analytics

Tools

Tableau

Data Cloud

ETL tools

Job description

Career Area

Technology, Digital and Data

Job Description

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed to and contributing to a reduced‑carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Responsibilities

This Senior/Lead CRM Analytics Developer role involves designing and implementing Salesforce Einstein (CRM Analytics) solutions, creating data flows, datasets, and dashboards. Responsibilities include translating business needs into technical solutions, optimizing CRM data, and managing Einstein Discovery/AI features including expertise in SQL/SAQL, JSON, and strong stakeholder management.

Job Duties/Responsibilities Include But Not Limited To

• Solution Design & Development: Build advanced CRM Analytics dashboards, lenses, and apps using Salesforce Einstein (formerly Tableau CRM).
• Data Architecture: Develop data flows, recipes, and datasets to transform data into actionable insights.
• Technical Leadership: Translate complex business requirements into well‑architected solutions; provide guidance on implementation best practices.
• Einstein & AI: Implement Einstein Discovery, predictive modeling, and AI-driven insights.
• Data Integration: Connect CRM Analytics to Salesforce and external systems.
• Collaboration: Engage with stakeholders, gather requirements, and lead technical discussions

Required Skill

• Bachelor’s degree with 8 years of relevant experience in Salesforce Analytics.
• Core Technical Skills: Strong hands‑on experience in Einstein Analytics/Tableau CRM, SAQL/SQL, JSON, and Data Prep/Recipes.
• Salesforce Knowledge: Expertise in CRM Analytics Admin, Permissions, and Dashboard Templatization.
• Optional/Preferred: Experience with Tableau, Data Cloud, or ETL tools.

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position.

Posting Dates

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply