Senior IT Analyst Applications (Solar)

Caterpillar Brazil; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Caterpillar Inc. in Bengaluru is seeking a Senior/Lead CRM Analytics Developer to design and implement Salesforce Einstein solutions, build dashboards, and optimize data for actionable insights.

You will lead data flows, datasets, and AI features, translate business needs into scalable technical designs, and collaborate with stakeholders to drive AI-enabled CRM analytics. Onsite five days a week; visa sponsorship is not available.

Qualifications

• Bachelor’s degree with 8 years of relevant experience in Salesforce Analytics.

Responsibilities

• Design and implement Salesforce Einstein dashboards, lenses, and apps.
• Create data flows, recipes, and datasets to derive actionable insights.
• Translate business needs into technical solutions and guide implementations.
• Implement Einstein Discovery, predictive modeling, and AI-driven insights.
• Connect CRM Analytics to Salesforce and external systems.
• Engage stakeholders and lead technical discussions.

Skills

Einstein Analytics

SAQL

SQL

JSON

Data Prep/Recipes

Stakeholder Management

Education

Bachelor’s degree with 8 years relevant experience in Salesforce Analytics

Tools

Tableau CRM

ETL tools

Data Cloud

Job description

Job Description: Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed to and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Responsibilities

This Senior/Lead CRM Analytics Developer role involves designing and implementing Salesforce Einstein (CRM Analytics) solutions, creating data flows, datasets, and dashboards. Responsibilities include translating business needs into technical solutions, optimizing CRM data, and managing Einstein Discovery/AI features including expertise in SQL/SAQL, JSON, and strong stakeholder management. Job duties/Responsibilities include but not limited to:

• Solution Design & Development: Build advanced CRM Analytics dashboards, lenses, and apps using Salesforce Einstein (formerly Tableau CRM).
• Data Architecture: Develop data flows, recipes, and datasets to transform data into actionable insights.
• Technical Leadership: Translate complex business requirements into well-architected solutions; provide guidance on implementation best practices.
• Einstein & AI: Implement Einstein Discovery, predictive modeling, and AI-driven insights.
• Data Integration: Connect CRM Analytics to Salesforce and external systems.
• Collaboration: Engage with stakeholders, gather requirements, and lead technical discussions.

Required Skill

• Bachelor’s degree with 8 years of relevant experience in Salesforce Analytics.

Core Technical Skills

• Strong hands-on experience in Einstein Analytics/Tableau CRM, SAQL/SQL, JSON, and Data Prep/Recipes.

Salesforce Knowledge

• Expertise in CRM Analytics Admin, Permissions, and Dashboard Templatization.

Optional/Preferred

• Experience with Tableau, Data Cloud, or ETL tools.

This position requires working onsite five days a week.

Visa Sponsorship is not available for this position.

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.