Senior Integration Developer

Milestone Technologies, Inc.; Ernakulam; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Milestone Technologies is seeking a Senior Integration Developer in India to design, build, and maintain enterprise integrations supporting Salesforce ITSM implementations. You will develop APIs, middleware integrations, support migrations, and ensure reliable system interoperability across enterprise ecosystems.

This role requires hands-on Salesforce integration experience and 5–7 years in IT, with expertise in MuleSoft or Boomi, Azure Integration Services, REST/SOAP, and CI/CD practices.

Qualifications

• Hands-on Salesforce integration projects.
• Experience integrating ServiceNow or other ITSM with Salesforce (preferred).
• Minimum 5–7 years IT experience with integration development.

Responsibilities

• Design, build and maintain Salesforce integrations with enterprise apps.
• Develop and maintain REST/SOAP APIs, middleware services, and platform events.
• Support migrations and ensure reliable data exchange across ecosystems.
• Test, troubleshoot and monitor integration performance and reliability.
• Collaborate with Salesforce Developers, Data Engineers, Architects, and business teams.

Tools

MuleSoft

Boomi

Azure Integration Services

Salesforce APIs

Azure DevOps

Git

CI/CD

REST APIs

SOAP Services

JSON/XML

API Security

SQL

Integration Testing

Event- Based Integrations

Job description

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Senior Integration Developer

Experience: 5-7 Years

Location: India

Employment Type: Full-Time

Reporting To: Lead Integration Developer

We are seeking a Senior Integration Developer to design, build, and maintain enterprise integrations supporting Salesforce ITSM implementations. The successful candidate will be responsible for developing APIs, building middleware integrations, supporting migration initiatives, and ensuring reliable system interoperability.

This role will work closely with Salesforce Developers, Data Engineers, Architects, and business teams to enable seamless data exchange across enterprise ecosystems.

Integration Development

• Develop and maintain Salesforce integrations with enterprise applications.
• Build APIs and integration services using industry best practices.
• Design real-time and batch integration processes.
• Support enterprise messaging and event-driven architectures.

Salesforce ITSM Support

• Integrate Salesforce with:
  • CMDB Platforms
  • Asset Management Systems
  • Identity Providers
  • ERP Applications
  • Monitoring Platforms
  • HR Systems
  • Collaboration Platforms
• Support synchronization of incident, change, problem, and asset data.

API Development

• Develop and maintain:
  • REST APIs
  • SOAP Services
  • Webhooks
  • Platform Events
  • Change Data Capture Integrations
• Ensure security and performance requirements are met.

Testing & Support

• Execute integration testing and troubleshooting.
• Monitor integration performance and reliability.
• Resolve interface failures and data synchronization issues.
• Support deployment and release activities.

Collaboration

• Participate in Agile ceremonies and project planning.
• Work closely with business analysts and technical teams.
• Guide junior integration developers.

Experience

• 5-7 years of IT experience.
• Minimum 3+ years of integration development experience.
• Hands-on Salesforce integration project experience.

Technical Skills

• REST APIs
• SOAP Services
• Salesforce APIs
• MuleSoft or Boomi
• Azure Integration Services
• JSON/XML
• API Security
• SQL
• Integration Testing
• Event- Based Integrations

Experience With

• Salesforce Service Cloud
• Salesforce Sales Cloud
• Experience Cloud
• Salesforce ITSM
• Data Migration Support
• Agentforce integrations

Preferred Qualifications

• Experience integrating ServiceNow or other ITSM platforms with Salesforce.
• Exposure to CMDB and IT Asset Management.
• Knowledge of CI/CD and DevOps practices.
• Experience with Azure DevOps or Git-based release management.

Preferred Certifications

• MuleSoft Certified Developer
• Salesforce Platform Developer I
• Salesforce Administrator
• Azure Integration Certification

Core Competencies

• Analytical skills
• Problem-solving
• Collaboration
• Technical documentation
• Quality focus
• Customer-centric mindset

Role: Senior Integration Developer

Experience: 5-7 Years

Reports To: Lead Integration Developer

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.