Senior Implementation engineer / Professional Services Consultant

RELX; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

A prominent risk solutions provider in Mumbai seeks a dedicated professional to deliver LNRS solutions to clients in banking and insurance. This role involves building strong relationships, providing technical support, and ensuring compliance with regulatory standards. The ideal candidate will have a background in technology and experience in AML/KYC compliance. This position offers a collaborative work environment and country-specific benefits.

Qualifications

• Undergraduate degree in a technology-related field is required.
• Experience in a technical role related to product support or implementation.
• Knowledge of AML/KYC, financial crime compliance is beneficial.

Responsibilities

• Support clients in on-premise implementation with technical advice.
• Provide guidance on compliance and risk regulations.
• Conduct workshops to analyze client requirements.

Skills

Product support

Implementation

AML/KYC compliance

Analytical skills

Troubleshooting

Education

Undergraduate studies in a technology-based discipline

Tools

Unix Operating Systems

Windows Operating Systems

RDBMS

SQL

Application Servers Deployment

Job description

About The Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti‑Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.

About Our Team

You will be part of the Professional Services team, working closely with our Product, Technology, Solutions Consulting, Sales and Product Management teams.

About The Role

You will deliver LNRS solutions internationally to clients in banking, insurance, and Fortune 1000s, building enduring relationships with these clients and acting as the gateway between the internal product team and the client’s compliance and IT departments. You will help external clients understand our compliance and risk software solutions and integrate these into their IT or systems infrastructure.

You will be involved in interesting and challenging, client‑facing work, with responsibility for some or all phases within the project life cycle, including data analysis, implementation, training and ongoing client relationship management.

Responsibilities

• Supporting client in their on‑premise implementation, providing both technical and functional advice based on LNRS products as well as industry best practices.
• Providing advice and support to clients on compliance and risk regulations, systems, and processes.
• Investigating and analyzing client business activities and processes to make them more efficient and compliant using LNRS products.
• Conducting workshops to gather and analyze client requirements and recommend solutions.
• Identifying, analyzing, and interpreting trends or patterns in complex data sets.
• Ensuring the integrity of project data, including data extraction, storage, manipulation, processing, and analysis.
• Assisting with functional customization of the solution.
• Training end users, administrators, business and technical teams on the new systems and processes.

Requirements

• Have completed undergraduate studies in a technology‑based discipline.
• Be experienced in a technical role involving product support and/or implementation.
• Experience with AML/KYC, financial‑crime compliance, sanctions screening, transaction‑screening/monitoring.
• Experience in interacting with clients in either a service‑oriented or product‑oriented company.
• Be analytical, good at problem solving, and troubleshooting skills.
• Enjoy a team‑based, collaboration and supportive environment.
• Have excellent organizational skills, prioritizing a dynamic workload.
• Have technical capabilities in Unix and Windows Operating Systems, RDBMS and SQL and Application Servers Deployment.

Benefits

We know your well‑being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.