Senior Implementation Consultant

Amtech Software; India; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Amtech is a leading provider of enterprise software solutions for the packaging, printing, and manufacturing industries. We support order management, production planning, scheduling, inventory, and analytics to improve efficiency and reduce costs.

Our team delivers ERP implementations and ongoing value realization for customers, with strong emphasis on training, documentation, and best practices. Travel up to 50% is required to support customer deployments.

Qualifications

• Bachelor’s degree or equivalent professional experience in a relevant field.
• 5+ years delivering professional services and/or ERP software solutions; packaging/printing industry preferred.
• Ability to manage multiple priorities across concurrent projects.
• Excellent verbal and written communication for customer-facing presentations.
• Strong organizational skills with attention to detail and follow-through.
• Self-motivated and able to work independently while managing multiple engagements.
• Comfortable communicating with stakeholders at all levels, from end users to executives.

Responsibilities

• Support and execute customer implementation activities including requirements gathering, configuration, documentation, testing, and end-user training.
• Collaborate with customers to analyze business requirements and contribute to solution design within Amtech’s core products.
• Deliver ERP and industry knowledge transfer to customers using Amtech’s consulting methodology.
• Create and maintain standardized training materials, implementation documentation, and delivery assets.
• Assist with customer presentations and proposals, support delivery, complex engagements, and presales as needed.
• Identify delivery risks and issues; escalate and collaborate with teams for timely resolution and milestones.
• Support sales cycle activities and continuous improvement of delivery processes.
• Provide mentoring and knowledge sharing within the Implementation Services team.

Skills

Communication

Multitasking

Organizational skills

Problem solving

Independent work

Stakeholder communication

ERP implementations

Education

Bachelor’s degree in CS/Packaging or related field

Tools

ERP software tools

Job description

Vista Equity Partners is a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With over $100B in assets under management and a portfolio of 90+ software product companies worldwide, Vista accelerates growth through operational excellence, shared expertise, and long-term partnership. In India, Vista’s presence continues to expand with 45+ portfolio companies employing more than 17,000 professionals across technology, product, customer success, and operations — reinforcing India’s strategic role as a hub of innovation and talent within the Vista ecosystem.

Through its Agentic AI Factory, Vista is embedding Generative AI across its global portfolio — enabling companies to integrate intelligent, responsible AI into products, operations, and decision-making. This initiative is strengthened through portfolio-wide learning programs, leadership workshops, and AI hackathons that foster innovation, build fluency, and accelerate practical AI adoption across teams.

About Amtech

Amtech is a leading provider of enterprise software solutions for the packaging, printing, and manufacturing industries. Our integrated systems streamline order management, production planning, scheduling, inventory, and business analytics — empowering customers to drive efficiency, reduce costs, and improve operational performance. With a strong commitment to innovation and customer success, Amtech delivers reliable technology backed by deep industry expertise.

With Vista’s investment and strategic guidance, we combine the agility of a growing technology organization with the scale, stability, and career mobility of a global software ecosystem.

Our Employee Value Proposition

KEY RESPONSIBILITIES

• Support and execute customer implementation activities, including requirements gathering, solution configuration, documentation, testing, and end-user training, in alignment with defined project scope and delivery standards.
• Partner with customers to analyze and interpret business requirements, contributing to solution design within Amtech’s core products while applying relevant industry best practices.
• Deliver ERP and industry-specific knowledge transfer to customers using Amtech’s consulting methodology to support successful adoption and long‑term value realization.
• Contribute to the development and maintenance of standardized training materials, implementation documentation, and supporting delivery assets.
• Assist with customer‑facing presentations and proposals, supporting implementation delivery, complex engagements, and presales activities as needed.
• Proactively identify delivery risks and client issues, elevate appropriately, and collaborate with internal teams to support timely resolution and achievement of project milestones.
• Support Amtech organizational initiatives, including sales cycle support, practice aid development, and continuous improvement of delivery processes and operating procedures.
• Provide peer‑level mentoring and knowledge sharing within the Implementation Services team to reinforce delivery standards and improve overall implementation quality.
• Willingness to travel up to 50% to support customer implementations, training, and onsite project needs.

REQUIRED SKILLS & QUALIFICATIONS

• Bachelor’s degree in Computer Science, Packaging, or a related field, or equivalent professional experience.
• 5+ years of experience delivering professional services and/or supporting ERP software solutions; experience within the printing or packaging industry strongly preferred.
• Strong ability to manage multiple priorities and work effectively across concurrent projects.
• Excellent verbal and written communication skills, including the ability to deliver clear, professional customer‑facing presentations.
• Strong organizational and problem‑solving skills, with attention to detail and follow‑through.
• Highly self‑motivated and able to work independently while managing priorities across multiple customer engagements.
• Comfortable presenting and communicating effectively with stakeholders at all levels of an organization, from end users to executive leadership.

PREFERRED SKILLS & EXPERIENCE

• Direct experience in the corrugated or folding carton industry
• Advanced familiarity with the capabilities and functionality of Amtech’s solutions.
• Working knowledge of accounting principles as they relate to ERP systems (e.g., invoicing, costing, financial reporting).