Senior HR Coordinator

Ramboll; Gurugram District; Hybrid; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work culture

Global project exposure

Learning & development programs

Mental health support

Job summary

Ramboll is seeking a Global HR Coordinator to provide HR operations support across the employee lifecycle. You will update employee data and assist multiple countries and businesses with day-to-day HR tasks.

Collaborative teamwork and timely SLA adherence are essential in this role. Ideal candidates have 4–7 years in global HR operations, strong English communication, and experience with HRIS tools like Workday, PeopleSoft, Oracle or SAP.

Qualifications

• HR Operations experience with international and multi-cultural organizations.
• 4–7 years of Global HR Operation experience and knowledge of HRIS tools (Workday, PeopleSoft, Oracle, SAP or similar).
• Service-minded with good customer service mindset.
• Experience working in a complex (matrix) organization.
• Systematic, structured, detail-oriented work style.
• Team player and self-starter.
• Excellent written and spoken English communication and coordination skills.
• Innovative and problem-solving approach; capable of working in a fast-paced environment.

Responsibilities

• Provide HR Operation support across the employee lifecycle.
• Update employee data and support countries and businesses with day-to-day HR operations.
• Assist Team Lead to meet daily deliverables and SLA.
• Handle HR operation queries from employees and managers across countries.
• Support transition of operational tasks to team.
• Create and maintain documentation and SOPs; develop quick guides and training materials.
• Ensure adherence to SLA and Turnaround Time.
• Participate in weekly/monthly update calls with Countries and Global HR Ops.

Skills

HR Operations

Global collaboration

Communication

Teamwork

Customer service

Structured work style

English fluency

Problem-solving

Tools

Workday

PeopleSoft

Oracle

SAP

Job description

About Ramboll

Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow.

Company Description

Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow.

Ramboll in India

Ramboll has more than 1800+ experts working across five offices in India applying their passion to deliver innovative solutions in markets as diverse as Buildings, Transport, Planning & Urban Design, Water, Environment & Health and Energy. Founded in Denmark, Ramboll is a people company. We invite you to contribute to a sustainable future working in an open, collaborative and empowering culture.

Job Description

Role Overview:
As a Global HR Coordinator, you will mainly be responsible for providing the HR Operation support on the various HR Process linked with the entire employee Life cycle.
The Global HR Coordinator team work primary with updating employee data and support countries and businesses with performing their day to day HR Operations.

Main Role Responsibilities

• General HR Operation processes and Workday system support (Service, Updates & Change requests)
• Assist Team lead to ensure all daily deliverables are done as per agreed timelines/ SLA.
• Assist Team Lead by handling requests and tickets for HRs Operation related queries from employees and managers for the countries to which RSC HR team is providing services.
• Providing support to TL in the successful transition of Operational tasks.
• Assist Team lead with documentation creation and SOP updation.
• Assist Team Lead to Create and maintain quick guides, step by step guides and other training material for team to refer.
• Ensure strong adherence to defined Turnaround time and SLA.
• Participate in weekly/ Monthly update calls with Countries and Global HR Ops Team.

Qualifications

• HR Operations experience with some international and multi-cultural organization.
• More than 4-7 years of experience of Global HR Operation and Knowledge of driving HR operation processes using any of the HRIS tool (Workday, PeopleSoft, Oracle, SAP or similar).
• Service-minded and knows the importance of good customer service.
• Experience to work in a complex (matrix) organizations.
• Being systematic and have a structured work style with focus on details.
• A good team player and motivated self-starter.
• Very good communication and coordinating skills and fluent in English, both verbal and writing.
• An innovative and problem-solving approach to your tasks.
• Enjoy working in fast-paced environment and have a sense of urgency

Additional Information

• A good team player who communicates well, is open/transparent, takes initiative, and possesses great Interpersonal skills.
• Motivate and mentor the teams, particularly during difficult times.
• Have good organization and negotiation skills.
• Should possess a strong critical thinking attitude – able to see and work for the big picture.
• Judgemental and decision maker – Takes ownership and responsibility for the deliverables from his / her team.
• Active listener and capable of building successful teams.
• Well-structured way of working
• Possess and apply the EDI (Equality, Diversity, and Inclusiveness) mindset.
• Good intercommunication skills to be able to work in close coordination with different nationalities,

Additional Information

Welcome to our Support Organisation we take pride in keeping Ramboll running smoothly, enabling bright minds throughout the organisation to focus on their areas of expertise as we tie together all parts of the business. We provide support within areas like Finance, HR, IT, Legal, Communication, Facility Management and more, coordinating efforts and securing common ground for the development and servicing of clients and markets.

What We Can Offer You

• Joining a global HR operations team that supports a global, growing company and plays an integral role in end-to-end employee lifecycle processes.
• A strong commitment to your personal and professional development
• Leaders guided by our Leadership Principles, fostering growth and trust
• A culture that values and celebrates the unique person you are
• Hybrid work culture that values well-being and work-life balance
• The long-term thinking of a foundation-owned company with sustainability at its core
• Access to global projects and international collaboration
• Learning and development opportunities, including LinkedIn Learning
• Mental health support and flexible, hybrid work arrangements
• A supportive culture focused on wellbeing, sustainability, and innovation

Work at the heart of sustainable change

Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that’s where we start – and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realise their full potential.

Equality, diversity, and inclusion is at the heart of what we do

We believe in the strength of diversity and know that unique experiences and perspectives are vital for creating truly sustainable societies. Therefore, we are committed to providing an inclusive and supportive work environment where everyone can flourish and reach their potential. We welcome applications from candidates of all backgrounds and encourage you to contact our recruitment team to discuss any accommodations you need during the application process.