Senior Field Application Engineer

Super Micro Computer Spain, S.L.; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Super Micro Computer Spain, S.L. is looking for an experienced technical leader to support revenue growth through FAE roles in Bengaluru, India. The ideal candidate will possess strong communication skills and a solid background in server architecture. Responsibilities include engaging with customers' technical teams, leading product development, and providing solutions that meet customer needs.

The role requires a minimum of 8 years in related experience, ideally within data center infrastructure and server architectures. Strong problem-solving and leadership skills are essential.

Qualifications

• Minimum 8 years related experience with Compute/Storage Server or Data Center or IT Infrastructure.
• Strong experience in networking topology and architecture is a plus.
• Familiarity with Firmware, Linux, Windows, and virtualization platforms is a plus.

Responsibilities

• Provide technical leadership in Pre-Sales and oversee implementation.
• Effectively engage with customers’ technical teams and gain trust.
• Develop and review system solutions and technical presentations.

Skills

Technical problem solving

Communication skills

Leadership

Data center infrastructure knowledge

x86 and GPU-based server architecture

Education

Bachelor’s or master’s degree in engineering discipline

Tools

Linux

Windows

Virtualization platforms

Job description

About Supermicro

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Essential Duties And Responsibilities

• FAE's in support of revenue growth at all assigned accounts in the local and SEA region
• Solution architect and presentation skills to help expand channel/ enterprise account penetration and loyalty
• Works closely with the sales and extended teams to map end-user customer business, partner requirements and provide most optimized technical solutions
• Provides technical leadership in Pre-Sales and oversee implementation of such solutions
• Effectively engage with customers’ technical team, gain and maintain trust
• Highly technical problem solver who understands system architecture, hardware and software interaction
• Should possess basic HW debug skills and be capable of performing hands‑on activities onsite
• Manage and leads product HW and SW engineers during product development
• Manage and leads teams during investigation and resolution of problems in the field
• Has a good understanding of firmware, drivers, OS, Applications and their interaction that can cause system issues
• Develop and review systems solutions, technical bid responses and presentations
• Work cross‑department to ensure customer satisfaction and timely resolution of issues
• Ability to build and demonstrate proof‑of‑concept that meets or exceeds customer business needs
• Ability to present the corporate brand, product messaging and solutions to customers
• Visit on‑site facilities and operations to enable solution integration and issue resolution
• Provide support for on‑site data center audits and surveys
• Some travel required (up to 30%)

Qualifications

• Bachelor’s or master’s degree in engineering discipline; computer science, computer engineering or electrical engineering is preferred
• Strong experience with data center infrastructure and comprehensive knowledge of data center facilities are a plus
• Strong experience in networking topology and architecture is a plus
• Excellent communication skills and business sense required
• Minimum 8 years related experience with Compute/Storage Server or Data Center or IT Infrastructure experience desired
• Strong background and experience with x86 and GPU‑based server architecture
• Solid HW system expertise and diagnostics skills
• Familiarity with Firmware, Linux, Windows and virtualization platforms is a plus
• Strong technical communication and leadership skills to lead investigations with engineers of multiple disciplines
• Individuals must be able to work effectively in a high‑pressure environment

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.