Senior Executive/Officer (Dispatch) - Ac... MHC/30130

Max Healthcare; Gurugram District; On-site; INR 300,000 - 600,000; Full time

Job summary

Max Healthcare in Gurgaon is seeking a Senior Executive/Officer (Dispatch) in the Accounts & Finance unit to manage billing and related TPA work for patients and panels. You will ensure timely dispatch of TPA bills, handle post-discharge queries, and maintain records and ageing trackers in line with NABH standards.

The role requires 1–3 years of experience, a graduate qualification, and a proactive approach to billing accuracy, reporting, and customer service within a hospital setting.

Qualifications

• Graduate with 1–3 years of experience in hospital billing/TPA processes.
• Knowledge of NABH guidelines.
• Proficient in medical billing and revenue cycle basics.

Responsibilities

• Dispatch TPA bills to the respective companies within TAT.
• Handle post-discharge queries.
• Maintain ageing and outstanding trackers for TPA patients.
• Summarize and submit monthly/daily reports.
• Maintain NABH-compliant departmental records.
• Utilize hospital information system effectively.

Skills

Billing

TPA billing

Education

Graduate

Job description

Senior Executive/Officer (Dispatch) - Ac...

MHC/30130

• Accounts & Finance
• Gurgaon-Max Hospital

End Date 18 Nov 2026

Required Experience 1 - 3 years

Basic Section

No. Of Openings 1

Designation Senior Executive

Employee Category Support

Skills

Skill

Required Qualification

Graduate

Job Description

JOB DESCRIPTION

I. JOB DETAILS

Job Title

Senior Executive/Officer (Dispatch) - Accounts & Finance

Unit Head - Accounts &Finance

II. JOB PURPOSE

To efficiently and effectively perform Billing and related TPA work assigned, including management of appropriate billing & collection of payments for TPA patients and other panel organization.

III. KEY RESPONSIBILITIES

Core Responsibilities

• To be responsible for dispatching the TPA bills to respective company's within TAT.
• To be responsible for the handling of post discharge queries.
• To be responsible for maintaining the outstanding tracker of TPA patients.
• To be responsible for maintaining the ageing bills tracker of TPA patients.
• To be responsible for keeping record for all correspondence done for TPAs.
• To ensure accurate and timely submission of all monthly and daily reports.
• To achieve high levels of customer satisfaction at each interaction.
• To be responsible for maintenance of departmental records as per the NABH requirement.
• To be responsible for effective utilization of hospital information system.
• To display proactive cooperation and contribute to cordial inter and intra team relations, solution orientation and team solidarity. Should be cost effective.
• Should have total familiarity with all instructional manuals and operating procedures applicable to the role and in accordance with NABH protocols.
• To participate in training programs to maintain and update the professional knowledge.
• Any other task assigned by the HOD from time to time.

IV. KEY PERFORMANCE INDICATORS

Demonstrated ability to maintain confidentiality