Senior Executive - Digital Business Group

HDFC ERGO General Insurance; Agra District; On-site; INR 167,000 - 279,000; Full time

Job summary

HDFC ERGO General Insurance is seeking a Senior Executive - Digital Business Group to drive telecalling-based sales of health insurance policies. The role requires handling website leads, explaining product features, meeting sales targets, and delivering excellent customer service from our New Delhi/BPO back office location.

The ideal candidate has 1-5 years of insurance sales experience, a graduation qualification, and the ability to work on flexible days.

Qualifications

• Insurance domain experience mandatory.
• Health insurance sales experience preferred.
• Must be comfortable working with flexible days.
• Ability to deliver sales targets consistently.

Responsibilities

• Handle outbound/inbound/website leads and convert them into sales.
• Explain health insurance products, features & comparisons to customers.
• Achieve monthly sales targets and maintain productivity.
• Provide excellent customer service and handle customer queries.
• Follow up with prospects and ensure closure.

Skills

Customer service

Sales skills

Product comparison

Communication skills (Hindi/English)

Education

Graduate (Any stream)

Job description

Senior Executive - Digital Business Group

HDE/JC/18047

HDFC ERGO General Insurance

India > North > Uttar Pradesh > New Delhi > New Delhi - Noida (Back Office) > New Delhi - Noida (Back Office) > 1312 > Corporate

Posted On 08 Oct 2026

End Date 08 Oct 2027

Required Experience 1 - 5 years

Basic Section

New Job Title Senior Executive - Digital Business Group

No. Of Openings 1

Grade E3

Campus/Non Campus Non Campus

Employment Type Permanent

Organisational

Company HDFC ERGO General Insurance

Legal Entity HDFC ERGO General Insurance

SBU/ Channel DBG

Business Function Sales

Cost Center DBG Online

Cost Center Code 1663

Department Retail Business Group

Function Direct

Business Zone NA

Job Role Telecaller

Country India

Region North

Branch Code 1312

Type of Office Corporate

Job Description

Job Role: We are looking for Advisors for tele-calling profile to sell Health Insurance policies through our website leads.

Key Responsibilities

• Handle Outbound inbound / website leads and convert them into sales
• Explain health insurance products, features & comparisons to customers
• Achieve monthly sales targets and maintain productivity
• Provide excellent customer service and handle customer queries
• Follow up with prospects and ensure closure

Eligibility Criteria

• Insurance domain experience is mandatory
• Health Insurance sales experience will be highly preferred
• Must be comfortable working with flexible days
• Ability to deliver sales targets consistently

Required Skills

• Customer Handling & Customer Service
• Strong Sales Pitch & Convincing Skills
• Product Comparison & Objection Handling
• Good Communication Skills in Hindi & English

Experience: Minimum 6 months - 2 years in Insurance Sales

Qualification: Graduate (Any stream)

Any Graduate

Skills

Skill

CERTIFICATION

Working Language