Senior Executive - Debt Management Services - SME

Bajaj Finserv Limited; East Champaran; On-site; INR 300,000 - 540,000; Full time

Job summary

Bajaj Finserv Limited in Bihar seeks a Debt Management professional to achieve the branch's collections targets and ensure monthly goals are met within prescribed cost limits.

You will visit customers and agencies to collect payments, monitor performance, ensure compliance during repossession, maintain accurate records of interactions, and provide regular reports on collection activities and performance. Daily DRR management, case tracking, and portfolio management are also part of the role.

Qualifications

• Achieve collections targets by visiting customers and agencies.
• Monitor performance against set parameters and report regularly.
• Ensure legal guidelines are followed during repossession.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Develop and implement strategies to improve collection rates.
• Case to Case tracking
• Portfolio Management
• Debt Collection Strategy
• Target Achievement
• Regulatory Compliance
• Reporting and Analysis
• Risk Management
• Team Leadership
• Vendor Management
• Co-ordinating with internal and external clients

Skills

Debt Management

Collections

Repossession

Record Keeping

Job description

Job Summary

To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits.

Responsibilities

• Achieve collections target by visiting customers/agency.
• Monitor performance against set parameters and provide regular updates.
• Ensure legal guidelines are complied with while repossessing products.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and effectively to resolve issues.
• Daily DRR (Daily Risk Report) management
• Develop and implement strategies to improve collection rates.
• Case to Case tracking
• Resolution at per AOP with in agreed timelines
• Portfolio Management
• Debt Collection Strategy
• Target Achievement
• Regulatory Compliance
• Reporting and Analysis
• Risk Management
• Team Leadership
• Vendor Management
• Co-ordinating with internal and external clients

Key Skills

• Debt Management
• Collections
• Repossession
• Record Keeping