Senior Executive - Debt Management Services - Rural

Bajaj Finserv Limited; Bhagalpur; On-site; INR 350,000 - 480,000; Full time

Job summary

Bajaj Finserv Limited is seeking a Debt Management Specialist to oversee and coordinate the recovery of overdue payments for loans and credit accounts. The role emphasizes compliance with legal guidelines, performance monitoring, and timely reporting of collection activities.

Based in Bhagalpur, the position requires strong leadership and vendor management skills to optimize recovery rates. The ideal candidate will drive case-by-case strategies, maintain meticulous records, and manage

Qualifications

• Achieve collections targets by visiting customers/agency.
• Monitor performance and provide regular updates.
• Ensure legal guidelines are followed during repossession.
• Maintain accurate records of customer interactions and transactions.

Responsibilities

• Achieve collections targets by visiting customers/agency.
• Monitor performance and provide regular updates.
• Maintain accurate records of customer interactions and transactions.
• Provide regular reports on collection activities and performance.
• Handle escalations promptly and resolve issues.
• Develop and implement strategies to improve collection rates.

Skills

Debt collection

Regulatory compliance

Vendor management

Team leadership

Job description

Job Purpose

The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts.

Duties and Responsibilities

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients

Required Qualifications and Experience

Achieve collections target by visiting customers/agency.Monitor performance against set parameters and provide regular updates.Ensure legal guidelines are complied with while repossessing products.Maintain accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection rates.Case to Case trackingResolution at per AOP with in agreed timelinesPortfolio ManagementDebt Collection StrategyTarget AchievementRegulatory ComplianceReporting and AnalysisRisk ManagementTeam LeadershipVendor ManagementCo-ordinating with internal and external clients