Senior Executive

Ex; Ernakulam; On-site; INR 350,000 - 520,000; Full time

Job summary

Ex is seeking an experienced billing and accounts receivable professional in India to manage invoicing, collections, and related customer records. The role involves posting receipts, allocating payments to invoices, and maintaining the AR mailbox with timely SLA-compliant responses.

The successful candidate will update the collections strategy, process adjustments and write-offs in Fusion, and maintain refunds logs on a daily basis, ensuring accuracy and compliance with internal controls.

Responsibilities

• Ensure all invoices and credit notes are produced in a timely fashion in line with SLA’s
• Ensure all billing and collections are managed effectively and customer notes updated on the collections dash-board
• Update customer collections strategy – send monthly dunning information and keep accurate records of disputed invoices at site level.
• Create receipts from the bank statement and invoice daily
• Ensure receipts are posted to the correct customer accounts
• Allocate payments to the correct invoices
• Ensure the AR mailbox is managed and that all email queries are responded within SLA
• Ensure all adjustments/write offs are processed in fusion in a timely accurate manner.
• Register refunds daily with AR mailbox and on the refunds log

Job description

• Ensure all invoices and credit notes are produced in a timely fashion in line with SLA’s
• Ensure all billing and collections are managed effectively and customer notes updated on the collections dash-board
• Update customer collections strategy – send monthly dunning information and keep accurate records of disputed invoices at site level.
• Create receipts from the bank statement and invoice daily
• Ensure receipts are posted to the correct customer accounts
• Allocate payments to the correct invoices
• Ensure the AR mailbox is managed and that all email queries are responded within SLA
• Ensure all adjustments/write offs are processed in fusion in a timely accurate manner.
• Register refunds daily with AR mailbox and on the refunds log