Senior Engineering Manager (Payments)

Futops; Gurugram District; On-site; INR 2,500,000 - 4,200,000; Full time

Benefits offered by this job

Health insurance

On-site cafe

Learning & development

Job summary

Futops in Gurgaon is seeking a senior engineering leader to own India engineering delivery. You will define roles with UK leadership, interview and finalize hires, and build a culture aligned with PCI Pal's standards.

You will line-manage senior engineers and leads, handle HR matters, and own roadmap delivery for India while coordinating with UK product partners. Strong governance, reporting, and risk management are essential.

Qualifications

• Senior engineer or tech lead with hands-on technical background.
• Experience managing managers — Team Leads, Tech Leads or equivalent.
• Experience building or scaling a team or office from an early stage.
• Comfortable handling HR conversations directly.
• Solid understanding of software development processes and quality standards.
• Experience tracking and reporting delivery and roadmap progress to senior stakeholders.
• Experience representing a remote team to leadership.
• Experience in a distributed multi-site engineering organisation.
• Experience in a DevOps or cloud-native environment.
• Experience of PCI compliance or similarly regulated environments.

Responsibilities

• Hiring for the new India office working with the UK-based leadership team to define roles, interview, and make the final call for your team
• Building a strong working culture while keeping it aligned with PCI Pal's existing engineering standards and practices
• Line managing Team Leads and Tech Leads, including regular 1:1s, coaching and performance feedback
• Handling HR issues directly, in line with company policy and Indian employment law
• Owning roadmap delivery for the India engineering function, including tracking progress, flagging slippage early, and reporting clearly to the Head of Development
• Building a close working relationship with the UK-based Product team so priorities translate cleanly into work for your team
• Giving leadership a data-backed view of what the team can deliver, including pushing back on scope or timeline when the numbers don't support it
• Acting as the point of technical and delivery accountability for the engineering function in India
• Working with UK-based QA, Release Management, DevOps and InfoSec to keep quality, security and release standards consistent
• Taking ultimate responsibility for your team’s PCI DSS compliance, including evidence collection and presenting to auditors when required
• Reviewing architecture and technical decisions before they reach the wider review process, and escalating risk early

Job description

HIRING FOR OUR GLOBAL CLIENT

Location: 5 days working from Gurgaon Office

Working hours: 11:00 AM - 8:00 PM

YOU WILL BE RESPONSIBLE FOR:

• Hiring for the new India office working with the UK-based leadership team to define roles, interview, and make the final call for your team
• Building a strong working culture while keeping it aligned with PCI Pal's existing engineering standards and practices
• Line managing Team Leads and Tech Leads, including regular 1:1s, coaching and performance feedback
• Handling HR issues directly, in line with company policy and Indian employment law
• Making sure there's proper cover during the working day and on call
• Owning roadmap delivery for the India engineering function, including tracking progress, flagging slippage early, and reporting clearly to the Head of Development
• Building a close working relationship with the UK-based Product team so priorities translate cleanly into work for your team
• Giving leadership a data-backed view of what the team can deliver, including pushing back on scope or timeline when the numbers don't support it
• Acting as the point of technical and delivery accountability for the engineering function in India
• Working with UK-based QA, Release Management, DevOps and InfoSec to keep quality, security and release standards consistent
• Taking ultimate responsibility for your team’s PCI DSS compliance, including evidence collection and presenting to auditors when required
• Reviewing architecture and technical decisions before they reach the wider review process, and escalating risk early

WE WANT TO HEAR FROM YOU IF YOU:

• Strong hands-on technical background (senior engineer, Tech Lead or similar) before moving into management
• Experience managing managers — Team Leads, Tech Leads or equivalent, not just individual contributors
• Experience building or scaling a team or office from an early stage
• Comfortable handling HR conversations directly
• Solid understanding of software development processes, and holding teams to them
• Experience tracking and reporting delivery and roadmap progress to senior stakeholders
• Confident representing a remote team to leadership based elsewhere
• Experience working in a distributed, multi-site engineering organisation
• Experience in a DevOps or cloud-native environment
• Experience of PCI compliance or similarly regulated environments

Nice to haves:

• Experience with payment gateways, card processing or contact centre technologies
• Familiarity with Indian employment law and local hiring practices

IN RETURN WE OFFER:

• A dedicated day off to mark your work anniversary, in addition to your annual leave
• We take care of your health: a dedicated day off for your annual check-up, with the cost reimbursed
• Comprehensive medical insurance cover, including personal accident cover
• On-site cafe with meals expensed
• Sponsored learning and development, with regular knowledge-sharing sessions to keep you growing
• A collaborative, energetic workplace with team events, incentives, and competitions throughout the year
• Company goodies and merchandise to keep things fun