Senior Engineer - Field Service- CSM

Vertiv; India; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Vertiv in India is seeking a Field Service Engineer to support data center operations across multiple projects, including installation, commissioning, testing and handover to clients on time and to exact specifications. You will perform preventative maintenance on electrical panels, UPS, chillers, PAC/PAHU, and 11kV/33kV substation equipment, and work towards improving DCiE and PUE.

This on-site role requires 6+ years in data center operations, a BE/B.Tech in Electrical Engineering, strong

Qualifications

• Minimum 6+ years of data center operations experience.
• BE/B.Tech in Electrical Engineering.
• Experience with client interactions and fault finding on electrical panels.
• Willingness to travel and stay away from home.

Responsibilities

• Assist delivery of project site works on data center equipment: installation, commissioning, testing and handover to client across multiple projects.
• Assist in preventative maintenance for electrical panels, UPS, chiller, PAC/PAHU, etc.
• Assist in preventative maintenance for 11kV/33kV substations with transformers and DG sets.
• Improve DCiE and Power usage effectiveness (PUE).
• Create/review SOPs/EOPs/MOPs for equipment and sites.
• Review site daily/weekly/monthly reports.
• Prepare tools, test equipment and site documentation for project/maintenance activities.

Skills

Client communication

Team coordination

Travel ready

Electrical safety

Fault finding

Education

BE/B.Tech in Electrical Engineering

Tools

Electrical test equipment

Panel testing

Job description

Job Description

Brief Job Description

The Field Service Engineer:

• Provide consistent quality and support to customers across the region.

Responsibilities and Measurement Criteria with Time investment Needed on Each:

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)

• Assist Delivery of project site works on data center operational equipments - Installation, commission, test and handover to client over multiple projects.
• Assist in the completion of preventative maintenance tasks for all aspects of Electrical Panel/UPS/Chiller/PAC/PAHU etc panels.
• Assist in the completion of preventative maintenance tasks for all aspects of 11KV/33KV sub-station with Transformer and DG sets.
• Improve data center efficiency (DCiE) and Power usage effectiveness (PUE).
• Create and review the technical Equipmentmens SOP/EOP/MOP etc.
• Analysis and review the site specific Daily/Weekly/Monthly report.
• Preparation of all tools, test equipment and site documentation for project/maintenance activities.

Qualifications

Required/ Minimum Qualifications:

• Minimum 6+ years’ experience in data center operation
• BE/B-Tech in Electrical Engineering discipline.

Additional / Preferred Qualifications:

• Experience with dealing with clients/customers in a professional manner.
• Familiar with all aspects of electrical panel testing & fault finding.
• Understanding of data center operational support equipment and Protection devices.
• Good understanding of safe isolation and electrical safety.
• Familiar with maintaining accurate and detailed completion of test documentation.
• Experience with Client Factory Acceptance Tests / Site Acceptance Tests.
• Excellent communicator.
• Fully flexible to work additional hours on request.
• This is a site-based role and majority of work time will be based on-site or travelling.
• Full driving license.

Physical & Environmental Requirements:

• A significant number of afterhours and weekend work, frequently scheduled with little notice.
• Travel on a daily basis to and from customer sites.
• Will be required to stay away from home or travel long distances.
• Occasional heavy lifting required.
• You will be expected to operate as part of a team.
• May be required to travel abroad from time to time.
• You will be supplied with a Company uniform, which must be warn at all times while working.

Time Travel Needed:

• None.

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES:

Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

VERTIV BEHAVIORS

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail]