Senior Engineer / Assistant Manager - NBS Sales (Durgapur)

Kone México; Kolkata District; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Career progression

Total rewards

Learning & development

Great team environment

Job summary

KONE in Durgapur seeks a Senior Engineer / Assistant Manager for NBS Sales to drive end-to-end customer relationships and solution selling in the elevator domain.

You will lead prospecting, qualification and deal closure with architects, developers, and influencers, coordinating with the CSE in tendering and ensuring accurate data in CRM. Experience in elevator sales is preferred, with strong communication and presentation skills.

Qualifications

• Candidate from Engineering / M.B.A., background
• Minimum 6 to 10 years of Direct Sales experience (preferably from Elevator industry)
• Good understanding of market trends in sales & marketing
• Target oriented and Self Driven sales professional
• Excellent Communication skills, Interpersonal skills and Presentation Skills

Responsibilities

• CRM-based customer relationship management in assigned area
• Drive solution selling with architects, developers and influencers to meet customer needs
• Demonstrate value of KONE digital offerings to stakeholders
• Develop and grow KONE's position in the customer base
• Create and communicate leads and opportunities for the sales team
• Ensure customer satisfaction and resolve issues with the KONE team
• Document opportunities, tasks and visits in the CRM system
• Generate leads, opportunities, orders and contracts to meet targets
• Determine customer needs and design suitable solutions
• Coordinate pre-tender and pre-booking reviews and handover to operations
• Ensure site readiness is conveyed to the customer and included in contracts
• Verify order contents align with negotiations

Skills

Direct Sales experience

Elevator industry

Market trends in sales

Target oriented

Self-driven

Communication skills

Interpersonal skills

Presentation skills

Education

Engineering / MBA background

Job description

Did you know KONE moves over one billion people every day? We employ over 60,000 professionals in over 60 countries worldwide joined together by a shared vision to ‘Deliver the best people flow experience’. As a global leader, we provide elevators, escalators, automatic building doors as well as solutions for maintenance and modernization to add value to buildings throughout their lifecycle. Through more effective People Flow®, we make people’s journeys safe, convenient and reliable, in taller, smarter buildings.

Job Title – Senior Engineer / Assistant Manager - NBS Sales

Job Location - Durgapur

Are you the one?

• Candidate from Engineering / M.B.A., background
• Minimum 6 to 10 years of Direct Sales experience (preferably from Elevator industry)
• Good understanding of market trends in sales & marketing
• Target oriented and Self Driven sales professional Strong communication and
• Excellent Communication skills, Interpersonal skills and Presentation Skills

What will you be doing?

Customer Relationship Management

• Proactively develops and creates customer relationships in his/her area of responsibility
• In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure KONE solutions are meeting customer’s needs and creating value throughout the lifecycle taking into account whole KONE product portfolio
• Creates interest and demonstrates value of KONE digital offering to influencers and customers
• Develops and grows KONE’s position in his/her customer base or market area
• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
• Ensures customer satisfaction and solves complaints with the rest of KONE team
• Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM

End-to-End Sales

• Generates leads, opportunities, orders and contracts to meet the sales budget and pricing targets
• Finds customer needs and designs solution to meet them
• Is accountable for setting optimal market pricing for each solution
• Requests technical know-how from Customer Solutions Engineering (CSE) in tendering phase in non-standard cases and according to local policy
• Arranges pre-tender, pre-booking reviews and ensures Sales-to-Operations handover with complete and correct information
• Ensures the importance of site readiness communicated to customer and included in the contract
• Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety
• Is accountable for the project until Order Booking
• Ensures correct project categorization at Decision to start tendering by Gate approver
• Supports the finance function in money collection
• Driving execution of her / his individual sales plan including proactive / consultative sales customer visits
• Responsible for gathering relevant information about market and competitors from the field
• Responsible for timely and accurate reporting
• Documents full information of opportunities, tasks and visits, including won and lost reasons
• Responsible for correct opportunity data in CRM

What do we offer?

• Career progression and opportunities within a global organization
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
• You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.