Engineer / Senior Engineer - Field Quality (NBS)

Kone México; Kamrup Metropolitan; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Career progression

Learning & development

Collaborative culture

Job summary

KONE in India is seeking an Engineer / Senior Engineer - Field Quality (NBS) Quality Technician to support quality assurance in production or field operations, identify improvement opportunities, and train operators.

Key duties include preparing inspection plans, performing sample tests and audits, documenting results, and communicating with stakeholders. The role offers career progression within a global organization and a collaborative, development-focused culture.

Qualifications

• Quality Technician supports Quality Specialist to drive quality assurance in production or field operations.
• Identifies and analyses improvement opportunities independently.
• Prepares inspection plans and procedures and performs sample tests.

Responsibilities

• Prepares inspection plans and procedures / instructions, communicates them, and assures their implementation by giving guidance and support to the operators.
• Performs sample tests and process audits and assure the measurement system is correctly implemented. Create reports regarding quality measurements and inspections.
• Communicates inspection and audit results to relevant stakeholders such as Quality Manager / Specialist, Installation / Maintenance / Production Supervisor, Field Trainer, Project Manager.
• Responsible to raise containment actions and identify best practices and improvement opportunities. Performs root cause analysis and proposes corrective actions.
• Engages and trains operatives at installation, maintenance, or production sites.

Job description

Did you know KONE moves over one billion people every day? In 2019, we had annual net sales of EUR 10 billion. We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Job Title - Engineer / Senior Engineer - Field Quality (NBS) Quality Technician is in either Front Line, Supply Line or alternatively in a specific Major Project. Quality Technician supports Quality Specialist to drive quality assurance in production or field operations. She/he identifies and analyses improvement opportunities independently, prepares inspection plans and procedures and performs sample tests. Quality Technician trains field or production operators and performs process audits.

What will you be doing?

• Prepares inspection plans and procedures / instructions, communicates them, and assures their implementation by giving guidance and support to the operators
• Performs sample tests and process audits and assure the measurement system is correctly implemented. Create reports regarding quality measurements and inspections. Keep record of inspection results and ensure correct calibration of measurement equipment
• Communicates inspection and audit results to relevant stakeholders such as Quality Manager / Specialist, Installation / Maintenance / Production Supervisor, Field Trainer, Project Manager.
• Responsible to raise containment actions and identify best practices and improvement opportunities. Performs root cause analysis and proposes corrective actions
• Engages and trains operatives at installation, maintenance, or production sites

What do we offer?

• Career progression and opportunities within a global organization
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
• You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.

Read more on https://kone.com/global/en/careers.html

At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries.

KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.