Senior Engineer- Aftersales Parts documentation

Selectrucks; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Mercedes-Benz Research and Development India Private Limited in Bengaluru seeks a Senior Engineer – Aftersales to lead the development and maintenance of Mercedes-Benz Aftersales Parts Information, including spare-parts catalogues, illustrations, and technical documentation.

You will analyze engineering data and transform it into accurate, customer-oriented parts information with illustrations, collaborating with cross-functional teams across the vehicle lifecycle.

Qualifications

• Strong understanding of automotive systems and vehicle architecture.
• Knowledge of automotive aftersales and spare-parts documentation.
• Experience in Aftersales or parts information.
• Experience with SMARAGD, Siemens NX, CAD/PLM systems.
• Experience with ECR/ECM and PDM is an advantage.
• Experience with Adobe Illustrator.
• Exposure to workshops or manufacturing plants a plus.
• Strong analytical data skills.
• Planning and project coordination skills.
• Cross-functional collaboration.
• Excellent communication skills.
• Owns delivery with independence.
• Team player mindset.
• AI/automation mindset.

Responsibilities

• Develop, maintain, and release aftersales spare-parts catalogues, parts information, and technical illustrations.
• Analyze CAD, BOM, and PLM/PDM data to derive parts documentation.
• Understand vehicle systems, assemblies, sub-assemblies, and components.
• Create and maintain parts illustrations using Illustrator and PLM tools.
• Ensure accurate mapping of parts, pictures, and product information.
• Incorporate engineering changes into parts documentation.
• Collaborate with Aftersales PLM, CAD, PDM/PLM, and project tools.
• Follow processes and release guidelines for on-time deliverables.
• Coordinate with cross-functional stakeholders to resolve data topics.
• Participate in knowledge-sharing and continuous improvement.
• Identify automation opportunities within Parts Information.
• Support project planning and milestones.

Skills

Automotive systems

Vehicle architecture

Cross-functional collaboration

Education

Mechanical Engineering degree

Tools

SMARAGD

Siemens NX

CAD/PLM

Adobe Illustrator

Job description

Description

Parts Information- Senior Engineer – Aftersales

Role Purpose

Responsible for the development and maintenance of Mercedes-Benz Aftersales Parts Information for complete vehicles, including spare-parts catalogues, illustrations, and related technical documentation. The role involves analyzing engineering and product data and transforming it into accurate, customer-oriented parts information with Illustrations for aftersales applications.

Key Responsibilities

• Develop, maintain, and release aftersales spare-parts catalogues, parts information, and technical illustrations for complete vehicles.


• Analyze and interpret engineering CAD, product structure, BOM, and PLM/PDM data to derive accurate parts documentation.


• Understand vehicle systems, assemblies, sub-assemblies, and individual components, including their assembly and disassembly relationships.


• Create and maintain parts illustrations and picture documentation using tools such as Adobe Illustrator and relevant engineering/product lifecycle applications.


• Ensure accurate mapping of parts, pictures, applicability, and product information throughout the vehicle lifecycle.


• Analyze and incorporate engineering and product changes into aftersales parts documentation in line with defined change-management processes.


• Work with relevant Aftersales Product Lifecycle Management, CAD, PDM/PLM, and project management tools.


• Follow defined processes, quality standards, and release guidelines to ensure accurate, complete, and on-time deliverables.


• Coordinate with engineering, product data, aftersales, IT, and other cross-functional stakeholders to resolve data and documentation topics.


• Participate in knowledge-sharing activities and contribute to continuous improvement of Parts Information processes.


• Identify and implement opportunities for automation, AI-assisted workflows, and process efficiency improvements within Parts Information.


• Support project planning and delivery activities and ensure agreed milestones and deadlines are achieved.

Qualifications

Qualification & Experience

• Graduate degree in Mechanical Engineering, Automotive Engineering, or a related technical discipline preferred.


• Good understanding of automotive systems, components, vehicle architecture, and their functional relationships.


• Sound knowledge of the automotive aftersales environment and spare-parts documentation processes.


• Experience in Aftersales, Parts Information, technical documentation, engineering documentation, or product data management preferred.


• Knowledge or hands‑on experience with SMARAGD, Siemens NX, CAD, PDM, PLM, or similar engineering/product data systems.


• Knowledge of Engineering Change Management and Product Data Management is an advantage.


• Experience with Adobe Illustrator or similar technical illustration tools is preferred.


• Exposure to automotive workshops, manufacturing plants, vehicle assembly, or component assembly/disassembly is an added advantage.


• Strong analytical ability to interpret complex engineering and product data.


• Good understanding of vehicle assemblies, systems, components, and parts relationships.


• High attention to detail with a strong focus on data and documentation quality.


• Good planning, organizing, and project coordination skills.


• Ability to collaborate effectively with cross‑functional and international teams.


• Very good written and verbal communication skills.


• Ability to take ownership, work independently, and deliver within defined timelines.


• Strong team‑player mindset with a focus on knowledge sharing and continuous improvement.


• Digital mindset with the ability to identify opportunities for AI, automation, and process optimization.

Additional Requirements

• Knowledge of the German language is an added advantage.


• Willingness to travel within India or internationally based on project requirements.

Organization

Mercedes-Benz Research and Development India Private Limited

Primary Location

India-Karnataka-Bangalore

Work Locations

Mercedes-Benz Research & Development India, Embassy Crest 'Embassy Crest' Plot No 5, EPIP Zone, Phase 1, 560 066