Senior Engagement Manager - Trade Finance Operations, Transformation & Agentic AI

Capgemini; Bengaluru; Sur place; INR 5 000 000 - 9 000 000; Plein temps

Résumé du poste

Capgemini is seeking an experienced Trade Finance Delivery & Agentic AI Transformation Lead to manage strategic Trade Finance engagements and drive AI-led transformation across operations. You will lead end-to-end Trade Finance activities, including LCs, SBLCs, Guarantees, Collections and more, while defining the Agentic AI roadmap.

The role requires 18+ years in Banking & Financial Services with strong Trade Finance expertise, and a background in AI/GenAI, process improvement, governance and

Qualifications

• 18+ years in Banking & Financial Services with strong Trade Finance expertise.
• Experience managing global Trade Finance operations and transformation programs.
• Exposure to AI, GenAI, Intelligent Automation and Agentic AI initiatives.

Responsabilités

• Lead end-to-end Trade Finance operations including Import/Export LCs, SBLCs, Guarantees and Collections.
• Drive SLA, KPI, quality, productivity, risk and governance outcomes.
• Define and execute the Agentic AI roadmap for Trade Finance operations and governance.

Connaissances

Trade Finance

AI/GenAI

Global delivery leadership

Formation

Graduate degree in Finance, Business, Banking or Technology

MBA (preferred)

Outils

AI platforms

Workflow automation tools

Description du poste

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.YOUR ROLEWe are seeking an experienced Trade Finance Delivery & Agentic AI Transformation Lead to manage strategic Trade Finance engagements and drive AI-led transformation across Trade Finance operations.In this role you will play a key role in:Lead end-to-end Trade Finance operations covering Import/Export LCs, SBLCs, Guarantees, Collections, Reimbursements, Supply Chain Finance, Compliance and OFAC screening.Drive SLA, KPI, quality, productivity, financial, risk and governance outcomes.Manage client governance, executive reviews, audits, escalations and regulatory compliance.Define and execute the Agentic AI roadmap for Trade Finance operations.Lead AI use cases including document classification, data extraction, compliance screening, document verification, discrepancy detection and workflow orchestration.Establish AI governance, human-in-the-loop controls and regulatory compliance frameworks.Drive process re-engineering, standardization, operating model transformation and automation initiatives.Support platform implementation, migration, testing, cutover and hypercare activities.Build trusted client relationships and lead transformation, innovation and growth programs.Develop and lead large global delivery teams while building Trade Finance and AI capabilitiesYOUR PROFILE18+ years of Banking & Financial Services experience with strong Trade Finance expertise.Knowledge of Trade Finance products, Trade Compliance, OFAC screening and SWIFT messaging.Experience managing global Trade Finance operations and transformation programs.Background in process improvement, service governance and operating model change.Experience in AI, GenAI, Intelligent Automation and Agentic AI initiatives.Exposure to Trade Finance platforms and workflow automation tools.Graduate degree in Finance, Business, Banking, Technology or related discipline.MBA, CDCS, CITF, Lean Six Sigma and AI/Cloud certifications preferred.WHAT YOU'LL LOVE ABOUT WORKING HERELead Trade Finance transformation and AI-led innovation.Drive intelligent automation across banking operations.Partner with senior stakeholders on growth and operational excellence.Build scalable AI capabilities and transformation assets.ABOUT CAPGEMINICapgemini is a global business and technology transformation partner, helping organizations accelerate their digital and sustainable transformation. With 340,000 team members across more than 50 countries, Capgemini delivers end-to-end services powered by AI, cloud, data and deep industry expertise.Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.Make it real | www.capgemini.com