Senior Director - Content Operations

London Stock Exchange Group; Bengaluru; On-site; INR 4,000,000 - 8,000,000; Full time

Job summary

London Stock Exchange Group in Bengaluru seeks a Group Director for Content Operations to lead a global operations function across Data & Analytics and Benchmarks & Indices. You will shape strategy, drive transformation and oversee 900+ colleagues in a complex, multi‑regional delivery environment.

You will partner with product, strategy and technology to deliver high‑quality data and services, manage budgets, and foster a high‑performing culture through capability building and strong leadership.

Qualifications

• Senior operations leader with deep experience in financial data, content operations or adjacent information services environments.
• Track record of delivering technology-led transformations and managing large global teams.
• Strong commercial judgement and ability to influence stakeholders across operations, product, commercial and technology.

Responsibilities

• Lead a large global operations organisation, setting direction and ensuring consistent execution across multiple teams and regions.
• Deliver high-quality data and services to clients in line with service expectations, commercial commitments and market-driven performance measures.
• Own and execute the strategic roadmap for the function, including content expansion, service enhancement, innovation and operational scalability.
• Drive transformation through process optimisation, automation and the effective use of AI and other technologies.
• Manage budgets and costs responsibly while delivering against financial and performance targets.
• Build a high‑performing, engaged organisation through strong leadership across hiring, capability development, communication, recognition, performance and wellbeing.
• Partner closely with product, strategy, commercial and technology stakeholders to shape future capabilities and support customer outcomes.
• Represent the function in senior stakeholder forums and contribute to broader operational and strategic leadership priorities.

Job description

Group Director, Content Operations Function: Operations, reports through the COO organisation with strong LSEG Business Division interlock (particularly ‘Data & Analytics’ and ‘Benchmarks & Indices’ divisions ) Leadership scope: Senior leadership responsibility for a large global organisation spanning directors, senior managers, managers and substantial cross‑functional delivery teams.

About the role

This is a senior leadership opportunity to lead a globally significant Operations organisation serving a number of LSEG businesses (primarily the Data & Analytics Division). The team underpins core LSEG data products by providing authoritative entity reference and instrument reference data and pricing used across a wide range of customer workflows and connected content sets. The role has responsibility for a global team of more than 900 colleagues and combines operational leadership, strategic execution, customer focus and transformation.

Key responsibilities

• Lead a large global operations organisation, setting direction and ensuring consistent execution across multiple teams and regions.
• Deliver high-quality data and services to clients in line with service expectations, commercial commitments and market-driven performance measures.
• Own and execute the strategic roadmap for the function, including content expansion, service enhancement, innovation and operational scalability.
• Drive transformation through process optimisation, automation and the effective use of AI and other technologies.
• Manage budgets and costs responsibly while delivering against financial and performance targets.
• Build a high‑performing, engaged organisation through strong leadership across hiring, capability development, communication, recognition, performance and wellbeing.
• Partner closely with product, strategy, commercial and technology stakeholders to shape future capabilities and support customer outcomes.
• Represent the function in senior stakeholder forums and contribute to broader operational and strategic leadership priorities.

Why this role matters

This role sits at the centre of a business‑critical data capability. The successful candidate will lead a function that supports a wide client base, powers data interoperability and discoverability, and enables downstream products, services and regulatory solutions. It offers significant scope to shape strategy, influence stakeholders and deliver measurable operational and commercial impact.

Candidate profile

We are looking for a senior operations leader with deep experience in financial data, content operations or adjacent information services environments and a track record of delivering technology led transformations. You will bring strong commercial judgement, experience of leading large global teams, and the ability to combine operational rigour with strategic thinking and transformation leadership. Extensive leadership experience in large-scale operations, data, content or information services environments. Strong understanding of financial markets, reference data, entity data or related content domains. Proven success in leading large, globally distributed teams through change, growth and transformation. Experience managing budgets, performance targets and complex stakeholder environments. Track record of improving operational performance through process excellence, automation and technology-enabled change. Ability to influence senior stakeholders across operations, product, commercial and technology functions. Strong people leadership skills, with evidence of building capability, developing talent and creating engaged, high-performing teams. Excellent communication, collaboration and organisational leadership skills.

Opportunity

This is an exceptional opportunity for a high-calibre leader who wants to shape a critical global data operation, lead transformation at scale and make a visible impact across customers, products and the wider organisation.

Career Stage

Group Director

London Stock Exchange Group (LSEG) Information

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

We will do whatever we can to create a workplace where diverse perspectives are valued and everyone feels safe and respected.

We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Experience Level

Executive Level

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