Group Director, Content Operations

lseg; Bengaluru; Hybrid; INR 23,274,000 - 37,497,000; Full time

Job summary

London Stock Exchange Group (LSEG) is seeking a Group Director to lead a globally significant Operations organisation supporting multiple businesses, especially Data & Analytics. You will drive strategic execution, transformation and cross-functional collaboration at scale.

The role encompasses overseeing a 900+ person team, delivering data products, and aligning operations with financial and customer outcomes across regions worldwide.

Qualifications

• Extensive leadership experience in large-scale global operations.
• Strong understanding of financial markets, reference data or related content domains.
• Proven success in leading large, globally distributed teams through change and transformation.
• Experience managing budgets, performance targets and complex stakeholder environments.
• Track record of improving operational performance through process excellence, automation and technology-enabled change.
• Ability to influence senior stakeholders across operations, product, commercial and technology functions.
• Excellent people leadership, talent development and team engagement capabilities.
• Strong communication, collaboration and organisational leadership skills.

Responsibilities

• Lead a large global operations organisation, setting direction and ensuring consistent execution across multiple teams and regions.
• Deliver high-quality data and services to clients in line with service expectations and commercial commitments.
• Own and execute the strategic roadmap for the function, including content expansion and service enhancement.
• Drive transformation through process optimisation, automation and AI adoption.
• Manage budgets and costs while delivering financial and performance targets.
• Build a high-performing, engaged organisation through leadership, capability development and wellbeing.
• Partner with product, strategy, commercial and technology to shape future capabilities and customer outcomes.
• Represent the function in senior forums and contribute to broader leadership priorities.

Skills

Leadership

Data operations

Financial data

Stakeholder management

Digital transformation

Budget management

People leadership

Communication skills

Tools

AI in operations

Job description

Function

Operations, reports through the COO organisation with strong LSEG Business Division interlock (particularly 'Data & Analytics' and 'Benchmarks & Indices' divisions )

Leadership scope

Senior leadership responsibility for a large global organisation spanning directors, senior managers, managers and substantial cross-functional delivery teams.

About the role

This is a senior leadership opportunity to lead a globally significant Operations organisation serving a number of LSEG businesses (primarily the Data & Analytics Division). The team underpins core LSEG data products by providing authoritative entity reference and instrument reference data and pricing used across a wide range of customer workflows and connected content sets.

The role has responsibility for a global team of more than 900 colleagues and combines operational leadership, strategic execution, customer focus and transformation.

Key responsibilities

• Lead a large global operations organisation, setting direction and ensuring consistent execution across multiple teams and regions.
• Deliver high-quality data and services to clients in line with service expectations, commercial commitments and market-driven performance measures.
• Own and execute the strategic roadmap for the function, including content expansion, service enhancement, innovation and operational scalability.
• Drive transformation through process optimisation, automation and the effective use of AI and other technologies.
• Manage budgets and costs responsibly while delivering against financial and performance targets.
• Build a high-performing, engaged organisation through strong leadership across hiring, capability development, communication, recognition, performance and wellbeing.
• Partner closely with product, strategy, commercial and technology stakeholders to shape future capabilities and support customer outcomes.
• Represent the function in senior stakeholder forums and contribute to broader operational and strategic leadership priorities.

Why this role matters

This role sits at the centre of a business-critical data capability. The successful candidate will lead a function that supports a wide client base, powers data interoperability and discoverability, and enables downstream products, services and regulatory solutions. It offers significant scope to shape strategy, influence stakeholders and deliver measurable operational and commercial impact.

Candidate profile

We are looking for a senior operations leader with deep experience in financial data, content operations or adjacent information services environments and a track record of delivering technology led transformations. You will bring strong commercial judgement, experience of leading large global teams, and the ability to combine operational rigour with strategic thinking and transformation leadership.

• Extensive leadership experience in large-scale operations, data, content or information services environments.
• Strong understanding of financial markets, reference data, entity data or related content domains.
• Proven success in leading large, globally distributed teams through change, growth and transformation.
• Experience managing budgets, performance targets and complex stakeholder environments.
• Track record of improving operational performance through process excellence, automation and technology-enabled change.
• Ability to influence senior stakeholders across operations, product, commercial and technology functions.
• Strong people leadership skills, with evidence of building capability, developing talent and creating engaged, high-performing teams.
• Excellent communication, collaboration and organisational leadership skills.

Opportunity

This is an exceptional opportunity for a high-calibre leader who wants to shape a critical global data operation, lead transformation at scale and make a visible impact across customers, products and the wider organisation.

Career Stage

Group Director

London Stock Exchange Group (LSEG)

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we