Senior Consultant | ServiceNow Developer - ITOM / ITAM / GRC | Bengaluru | ServiceNow

Deloitte & Touche GmbH Wirtschaftsprüfungsgesellschaft; Bengaluru; On-site; INR 3,000,000 - 4,000,000; Full time

Job summary

Deloitte & Touche GmbH Wirtschaftsprüfungsgesellschaft in Bengaluru (Bangalore) is seeking a Senior Consultant / Senior ServiceNow Developer-ITOM/ITSM/CSM with 6-9 years of hands-on ITSM/ITOM experience. The role focuses on configuring ITSM workflows, service catalog, and integrations, using Flow Designer to automate enterprise processes in large ServiceNow environments.

We value strong NOW SDK and Now Assist/GenAI skills, plus MID Server, CMDB, Discovery and scalable development.

Qualifications

• 6–9 years of hands-on ITSM/ITOM experience.
• Strong expertise configuring ITSM workflows, service catalog, and integrations.
• Experience with Flow Designer and enterprise ServiceNow environments.

Skills

ServiceNow

ITSM/ITOM/CSM

Flow Designer

Integrations

NOW SDK

Education

UG & Above

Tools

VS Code

NOW SDK

Job description

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Be audacious in impact

When was the last time you thought the unthinkable, defined the unfathomable, or did what no one else has dared to try?

At Deloitte, we're creating bold new frontiers for our clients and communities. Our roar echoes across India and beyond. So, bring your unique self and rise louder and leap further than ever before.

Senior Consultant | Senior ServiceNow Developer-ITOM/ITSM/CSM | Bangalore | ServiceNow

Job requisition ID: 114520

The team

Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P

We are seeking an experienced ServiceNow ITSM /ITM/CSM Developer with 6-9 years of hands-on experience in ITSM/ITOM implementations, enhancements, and BAU support. The candidate should have strong expertise in configuring ITSM workflows, service catalog, integrations, automation using Flow Designer, and supporting enterprise-scale ServiceNow environments.

5-8 years of hands-on experience with the ServiceNow Developer Platform.

Education - UG & Above

• ServiceNow SDK (NOW SDK): Local application initialization, metadata transformation, and scoped application deployment using IDEs such as VS Code
• Now Assist for Creator / GenAI: Code generation, development productivity and workflow automation
• ITSM: Incident, Problem, Change, Knowledge, Service Catalog and SLM
• Platform Development: Flow Designer, ACLs, server-side/client-side APIs, workflows and email notifications
• Testing & Platform: ATF, Reports, Dashboards, Import Sets, Transformations, Update Sets, System Clone and Upgrades
• Integrations: REST APIs, Integrations and Orchestration
• MID Server, CMDB, Discovery and Asset Management
• Web-based development technologies Location: Bangalore / Hyderabad Work Model: 5 days working from office - mandatory Please prioritize candidates with strong hands-on experience in NOW SDK, Fluent, scoped application development and Now Assist/GenAI

You bring you

That's all we ask. And in return, we'll create an enabling and respectful environment. That includes reasonable accommodation for Fate unique needs.

Your bold odyssey starts here

Our story starts with your success: Experience excellence in an environment that is meritorious, respectful, collaborative, and empowering. One that is a catalyst of 360 degree happiness for you and your loved ones.

Get right skilled for tomorrow: Get equipped to fuel transformative change and be the best in the industry. Don't just learn new skills, but be the engine of innovation, with clutter-breaking solutions and practices.

Power the nation's growth story: We're Indian-owned and led and working towards India's future. Our team spans and creates impact for the country, well beyond its urban centers. We move ahead along with the communities in which we operate, thereby giving you a profession with a strong sense of purpose.