Senior Consultant Program Manager - Tungsten

WonderBotz; Hyderabad; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

WonderBotz is seeking a Sr. Professional Services Consultant based in Hyderabad, India. This role involves delivering configurable solutions and serving as a subject-matter expert for Tungsten Automation Corporation.

The ideal candidate will have a Bachelor's Degree and over 6 years of experience in technical consulting. Strong communication, analytical, and project management skills are crucial. Competitive salary and bonus available, with immediate start.

Qualifications

• 6+ years’ experience in a related field is preferred.
• Ability to collect and document business and technical requirements.
• Must possess excellent communication and organizational skills.

Responsibilities

• Deliver configuration solutions based on customer requirements.
• Provide technical leadership during project implementation.
• Document customer-specific configurations accurately.

Skills

Strong written communication

Technical problem solving

Team collaboration

SQL Server skills

Presentation skills

Education

Bachelor's Degree in Computer Science or related field

Tools

Microsoft Office Suite

ASP.NET

Job description

Job Purpose :

The Sr. Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end-user customers and partners. The Professional Services Consultant is presented to our Partners and End Users as the subject-matter expert in the configuration and customization of Tungsten Automation Corporation product

Key Responsibilities

• Deliver Tungsten Automation Corporation solutions to customers based on requirements document
• Provide technical leadership to the customer on the Tungsten Automation Corporation solution as configured to the customer’s requirements
• Work closely with the project manager to keep projects on schedule and within budget
• Function as the Tungsten Automation Corporation subject matter expert when onsite at the customer’s location
• Work independently in developing a solution per the customer’s requirements
• Document all customer-specific configurations
• Install Tungsten Automation Corporation configuration in customer environments when not implementing cloud / SaaS solutions.

Qualifications

• Experience with Tungsten Automation Corporation products or equivalent products from both a functional and technical perspective
• Bachelor’s Degree or equivalent in Computer Science, Information Systems or related specialization.
• 6+ years’ experience in the field or a related area preferred
• Must have excellent communication skills, strong organizational abilities, and a high degree of attention to detail.
• Consultative communications style, effective listener
• Good presentation and organization skills
• Ability to collect and document business requirements, technical requirements, and process flows

Skills and Knowledge Required

• Strong written communication, clear verbal communication and presentation skills to enable interactions with a global employee and customer base
• Consultative communications style, effective listener
• Work collaboratively with team members, understand team objectives and help team meet these objectives
• Understand customer’s goals and objectives
• Adhere to established work schedule and plans
• Demonstrate attention to detail
• Demonstrate strong listening skills, asking questions to clarify for understanding
• The ability to develop and manage multiple projects and project teams simultaneously while remaining detail-oriented
• Strong technical, analytical, and problem solving/troubleshooting skills
• Understanding of software development, architecture, and customization
• Familiarity with Enterprise Application Services
• SQL Server-based skills; in areas such as MS SQL Server architecture, design, and tuning
• Experience writing scripts using SQL, PL/SQL, and ASP.NET programming languages
• Ability to understand the functional design and technical project requirements
• Working knowledge of one of the following domains: AP, AR, Payroll, HR, etc. workflow, BPR and/or SAP
• Escalate support issues with appropriate internal resources when necessary
• Transfer/share technical knowledge to others team members
• Accurately and professionally document all work
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio)
• Ability to work alternative shiftother and client hours when necessary
• Ability to travel to customer project locations as needed

Desired characteristics in candidates

• Effective communication skills for technical and non-technical audiences
• Analytical and proven problem-solving skills
• High Emotional IQ
• Embraces challenges
• Team-orientation rather than an individual contributor

Compensation and start dates

• Hiring now for immediate start
• Salary: Competitive base and bonus determined by level and experience

WonderBotz is an Equal Employment Opportunity employer.