Senior Consultant | Domain (Tourism)

National Institute for Smart Government (NISG); Delhi; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

National Institute for Smart Government (NISG) seeks a senior professional to assess tourism ecosystems and drive digitization through the National Digital Tourism Stack (NDTS). The role involves engaging with state Tourism Departments, associations, and private-sector players to promote adoption and investment models.

The candidate should have a postgraduate degree in a related field and 10+ years of relevant experience, with strong knowledge of tourism value chains, policy analysis, and

Qualifications

• Postgraduate degree in a relevant discipline is mandatory.
• Experience across tourism value chains, destination ecosystems, and MSME challenges is required.
• Experience with government departments or industry associations is preferred.
• Familiarity with tourism technology and digital initiatives is desirable.

Responsibilities

• Assess tourism ecosystems across states, destinations, and service-provider categories for digital enablement opportunities.
• Identify priority tourism segments and use cases for NDTS inclusion.
• Conduct stakeholder consultations with industry associations, platforms, hospitality providers, and MSMEs.
• Provide inputs on tourism standards, destination readiness, and service categories.
• Support state-level tourism digitization roadmaps and destination adoption plans.
• Engage with industry bodies and private-sector stakeholders to promote NDTS adoption.
• Identify PPP opportunities and mechanisms for private-sector participation in tourism.
• Provide inputs on policy reforms, bottlenecks, and ecosystem development measures.
• Support preparation of stakeholder engagement plans, reports, and knowledge products.
• Assist in communication, awareness, capacity-building, and pilot NDTS initiatives.

Skills

Tourism industry experience

Stakeholder engagement

Policy analysis

Industry engagement initiatives

Education

Postgraduate degree in Tourism Management / Hospitality / Travel & Tourism / Public Policy / Economics / Management

Job description

Role & responsibilities

• Assess tourism ecosystems across states, destinations, and service-provider categories to identify opportunities for digital enablement.
• Identify priority tourism segments and use cases for inclusion within the National Digital Tourism Stack (NDTS).
• Conduct stakeholder consultations with tourism industry associations, travel platforms, hospitality providers, tour operators, guides, startups, MSMEs, and other ecosystem participants.
• Provide sectoral inputs on tourism standards, destination readiness, service categories, quality assurance, and industry adoption requirements.
• Support preparation of state-level tourism digitization roadmaps and destination adoption plans.
• Facilitate engagement with industry bodies, tourism associations, startups, and private-sector stakeholders to promote NDTS adoption.
• Identify PPP opportunities, investment models, and mechanisms for private-sector participation in the tourism ecosystem.
• Provide inputs on policy reforms, operational bottlenecks, adoption barriers, and ecosystem development measures.
• Support preparation of stakeholder engagement plans, consultation reports, best-practice documents, and knowledge products.
• Assist in communication, awareness, capacity-building, pilot implementation, and industry adoption initiatives related to NDTS.

Experience

• Experience in tourism, hospitality, destination management, travel platforms, tourism consulting, tourism development projects, or industry associations.
• Strong understanding of tourism value chains, destination ecosystems, tourism service providers, private-sector participation models, and MSME challenges.
• Experience working with State Tourism Departments, tourism businesses, industry associations, destination management organizations, or tourism-sector projects.
• Experience in stakeholder consultations, sector assessments, tourism policy analysis, and industry engagement initiatives.

Familiarity with tourism technology, digital tourism initiatives, tourism promotion, and destination development programmes is desirable.

Qualification

Mandatory

• Postgraduate degree in Tourism Management, Hospitality Management, Travel & Tourism, Business Administration, Public Policy, Economics, Management, or related discipline.
• 10+ years of relevant Industry experience.

Desirable

• Prior Government experience
• Certifications in tourism planning, destination management, hospitality, or related fields.