Senior Consultant

Cognizant; Chennai; Hybrid; INR 1,800,000 - 2,800,000; Full time

Job summary

Cognizant Technology Solutions Corporation is seeking a senior consultant specializing in property and casualty insurance. You will analyze client needs, optimize core insurance processes, and guide technology-enabled transformations in a hybrid work model, with day shifts and no travel, delivering measurable value for global clients and communities.

You will collaborate with clients to improve underwriting, policy administration, billing and claims processes, design detailed flows and

Qualifications

• 5 to 7 years of hands-on experience in property and casualty insurance across underwriting, policy administration, billing or claims operations.
• Experience with policy administration systems and configuration-driven/rules-based solutions.
• Strong analytical and problem solving skills to interpret rating structures and claims scenarios.
• Experience with regulatory and compliance considerations for P&C products.
• Strong communication and stakeholder management skills in hybrid work settings.
• Ability to translate requirements into system-ready specifications.

Responsibilities

• Collaborate with P&C clients to analyze underwriting, policy administration, billing and claims processes and suggest improvements.
• Design process flows and functional specs for core insurance platforms supporting new product launches.
• Coordinate with cross-functional teams to translate insurance requirements into user stories and configuration guidelines.
• Drive gap analysis to identify opportunities for automation and data quality improvements.
• Guide configuration and testing of P&C products to ensure accuracy and alignment with underwriting strategies.
• Develop and execute test scenarios for policy, billing and claims journeys.
• Prepare client-facing documentation to support decision making.
• Mentor junior team members on P&C domain concepts and quality standards.
• Engage with stakeholders during workshops to clarify assumptions and priorities.
• Support change management with user guides and training content.
• Monitor KPIs such as quote turnaround, policy issuance accuracy, claims cycle time, and premium leakage.
• Contribute to reusable domain assets and best practices for P&C implementations.

Skills

Analytical thinking

Problem solving

Stakeholder management

Communication

Mentoring

Workshop facilitation

Data analysis

Tools

Policy administration systems

Configuration-driven solutions

Rules-based systems

Test case design

Job description

Job Summary

Serve as a senior consultant specializing in property and casualty insurance applying 5 to 7 years of experience to analyze client needs optimize core insurance processes and guide technology enabled transformations in a hybrid work model during day shifts with no travel required while delivering measurable value for global clients and wider communities.

Responsibilities

• Collaborate with property and casualty insurance clients to analyze current underwriting policy administration billing and claims processes and recommend improvements that enhance operational efficiency and service quality for policyholders.
• Design detailed process flows and functional specifications for core insurance platforms that support new product launches rating changes endorsements renewals and cancellations while maintaining regulatory and compliance alignment across regions.
• Coordinate with cross functional business and technology teams to translate complex insurance requirements into clear implementable user stories and configuration guidelines for policy and claims systems.
• Drive gap analysis between existing client system capabilities and target state solutions to identify opportunities for automation straight through processing and improved data quality.
• Guide the configuration and testing of property and casualty products including coverages limits deductibles and business rules to ensure accuracy consistency and alignment with underwriting strategies.
• Perform impact assessments and root cause analysis on production defects and process issues to propose sustainable remediation plans that minimize disruption to business operations.
• Develop and execute comprehensive test scenarios and acceptance criteria for policy billing and claims journeys to validate functional correctness data integrity and integration behavior across upstream and downstream applications.
• Prepare clear client facing documentation including requirement summaries process maps and solution options to support informed decision making by business stakeholders.
• Mentor junior team members on property and casualty domain concepts policy life cycle activities claims workflows and quality standards to strengthen team capability and delivery outcomes.
• Engage with stakeholders during workshops and walkthroughs to clarify assumptions validate requirements and align expectations regarding timelines scope and measurable benefits.
• Support change management activities by preparing user guides training content and walkthrough sessions that help business users adopt new processes and systems with confidence.
• Monitor key performance indicators such as quote turnaround time policy issuance accuracy claims cycle time and premium leakage to assess solution impact and identify further optimization opportunities.
• Contribute to reusable domain assets estimation models and best practices for property and casualty implementations to accelerate future projects and support consistent delivery quality.

Qualifications

• Bring five to seven years of hands on experience in property and casualty insurance across underwriting policy administration billing or claims operations with a strong understanding of end to end life cycle events.
• Demonstrate practical exposure to modern insurance platforms or policy administration systems and show the ability to work with configuration driven and rules based solutions in complex environments.
• Exhibit solid analytical and problem solving skills with the capacity to interpret rating structures coverage terms endorsement rules and claims scenarios and convert them into system ready requirements.
• Show familiarity with regulatory and compliance considerations relevant to property and casualty products and explain how these influence process design documentation and control mechanisms.
• Display effective communication and stakeholder management skills with experience facilitating workshops presenting findings and negotiating priorities with business and technology teams in a hybrid work setting.
• Apply working knowledge of data analysis techniques using spreadsheets or query tools to validate policy and claims data identify anomalies and support metrics driven decision making.
• Illustrate experience in preparing and executing test cases or user acceptance scenarios for insurance processes to ensure system changes meet quality expectations before production release.
• Value collaborative and inclusive ways of working while being self driven in managing day shift activities coordinating with distributed teams and meeting delivery commitments without the need for travel.