Consulting Manager

Cognizant; Chennai; Hybrid; INR 1,800,000 - 3,200,000; Full time

Job summary

Cognizant Technology Solutions Corporation is seeking a Consulting Manager to lead end-to-end consulting engagements for property and casualty insurance clients. The role emphasizes translating complex business needs into practical solutions, mentoring junior team members, and collaborating across onshore and offshore teams in a hybrid work model.

The ideal candidate will demonstrate deep P&C domain expertise, strong stakeholder management, and the ability to deliver structured outcomes in

Qualifications

• Eight to ten years of professional consulting experience in property and casualty insurance.
• Deep understanding of underwriting, pricing, policy administration, billing and claims.
• Ability to translate client needs into practical consulting solutions.

Responsibilities

• Drive end to end consulting engagements for property and casualty insurance clients.
• Lead discovery and assessment activities with client stakeholders in hybrid sessions.
• Develop current and future state process maps for underwriting and claims.
• Design target operating models aligning business, technology and org structures.
• Create business cases linking initiatives to financial and service outcomes.
• Prepare deliverables such as reports and roadmaps for senior stakeholders.
• Coordinate with cross functional teams to ensure feasible and scalable solutions.
• Guide clients on adoption of digital tools to improve customer experience.
• Define requirements for policy administration, claims and billing enhancements.

Skills

Stakeholder management

Communication

Problem solving

Analytical thinking

Mentoring

Cross-functional collaboration

Delivery leadership

Regulatory comprehension

Tools

Policy administration platform

Claims platform

Job description

Job Summary

Consulting Manager role in a global organization responsible for delivering high impact consulting engagements for property and casualty insurance clients through hybrid work arrangements in a collaborative environment. The role demands eight to ten years of experience strong domain expertise and the ability to translate complex business needs into practical consulting solutions that drive client value and operational excellence.

Responsibilities

• Drive end to end consulting engagements for property and casualty insurance clients by translating strategic objectives into structured work plans that deliver measurable value across underwriting claims and policy servicing processes.
• Lead discovery and assessment activities with client stakeholders in hybrid working sessions to identify process gaps system challenges and customer pain points across the property and casualty insurance value chain.
• Develop detailed current state and future state process maps for underwriting policy administration billing and claims functions to highlight improvement opportunities and operational risks for insurance carriers.
• Design practical target operating models for property and casualty insurance clients that align business capabilities technology enablers and organizational structures with the clients growth and efficiency ambitions.
• Create robust business cases that quantify benefits such as loss ratio improvement expense reduction and cycle time optimization by linking each initiative to clear financial and service outcomes.
• Prepare and present insightful consulting deliverables including assessment reports roadmaps and playbooks using clear language and data driven narratives tailored for senior client stakeholders.
• Coordinate closely with cross functional teams across technology operations data and change management to ensure proposed solutions for property and casualty insurance clients are feasible scalable and aligned with enterprise standards.
• Guide clients on adoption of digital tools for property and casualty insurance such as rating engines workflow automation and self service portals to improve customer experience and operational resilience.
• Define detailed requirements and use cases for enhancements to policy administration claims and billing platforms ensuring they reflect regulatory rules underwriting guidelines and product structures specific to property and casualty lines.
• Monitor engagement progress through clear milestones and key performance indicators while proactively managing risks issues and dependencies to keep consulting projects on schedule and within client expectations.
• Provide structured mentoring and day to day guidance to junior consulting team members by reviewing analysis storylines and deliverables so that project outputs maintain high quality and consistency.
• Collaborate with business development teams to shape proposals for new consulting opportunities in the property and casualty domain by contributing domain insights solution approaches and effort estimates.
• Document lessons learned and reusable consulting assets such as frameworks templates and diagnostic tools that can be leveraged across future property and casualty insurance engagements to increase delivery efficiency.
• Ensure strict adherence to regulatory standards and internal compliance requirements relevant to property and casualty insurance including documentation practices and audit ready traceability of recommendations.
• Engage in continuous self learning on emerging trends in property and casualty insurance such as usage based products climate related risks and advanced analytics to keep consulting recommendations current and competitive.

Qualifications

• Display solid professional experience of eight to ten years with a strong focus on consulting or business analysis for property and casualty insurance carriers or brokers supported by measurable project outcomes.
• Demonstrate deep understanding of core property and casualty insurance domains including underwriting pricing policy administration billing reinsurance and claims with practical exposure to multiple product lines.
• Show proven ability to interpret insurance data and metrics such as loss ratios combined ratios retention rates and claims severity in order to support fact based consulting recommendations.
• Exhibit hands on experience working with at least one major property and casualty policy administration or claims platform and an aptitude for detailing functional requirements and user journeys.
• Bring clear communication skills that enable preparation of structured reports executive ready presentations and workshop materials tailored to both business and technical audiences in a hybrid work model.
• Apply strong stakeholder management capabilities that support balanced discussions with client subject matter experts operations teams and risk functions across different geographic locations.
• Use sound problem solving and analytical thinking to break down ambiguous client challenges design practical solution options and prioritize initiatives based on impact and feasibility.
• Embrace collaborative ways of working across onshore and offshore teams without requiring frequent travel while remaining adaptable to occasional client meetings as business needs evolve.