Consulting Manager

Cognizant; Chennai; Hybrid; INR 1,800,000 - 2,400,000; Full time

Job summary

Cognizant in India seeks a Consulting Manager to lead high-impact engagements for property and casualty insurance clients, operating in a hybrid work setup. The role requires 8–10 years of experience, deep domain expertise, and the ability to translate complex business needs into practical consulting solutions that deliver client value and drive operational excellence.

You will guide end-to-end projects, map current and future states, design target operating models, build business cases, and

Qualifications

• Eight to ten years of experience in consulting or business analysis for property and casualty insurance carriers or brokers.
• Deep understanding of core P&C domains including underwriting, pricing, policy administration, billing, reinsurance and claims.
• Ability to interpret insurance data and metrics to support fact-based consulting recommendations.
• Hands-on experience with major P&C policy administration or claims platforms and detailing functional requirements.
• Strong communication skills for executive-ready reports, presentations and workshop materials.

Responsibilities

• Drive end-to-end consulting engagements for property and casualty insurance clients by translating objectives into structured work plans delivering measurable value.
• Lead discovery with client stakeholders in hybrid sessions to identify process gaps and pain points across value chain.
• Develop current and future state process maps for underwriting, policy administration, billing and claims to highlight opportunities and risks.
• Design target operating models aligning business capabilities, technology enablers and organizational structures with growth and efficiency goals.
• Create robust business cases linking initiatives to financial and service outcomes (loss ratio improvement, expense reduction, cycle time).
• Prepare and present assessment reports, roadmaps and playbooks with data-driven narratives for senior stakeholders.
• Coordinate with cross-functional teams to ensure feasible, scalable solutions aligned with enterprise standards.
• Guide clients on adopting digital tools such as rating engines, workflow automation and self-service portals to enhance experience and resilience.

Skills

Property & casualty consulting

Delivery management

Stakeholder management

Process mapping

Business case development

Cross-functional leadership

Regulatory compliance

Data-driven analysis

Hybrid work collaboration

Job description

Job Summary

Consulting Manager role in a global organization responsible for delivering high impact consulting engagements for property and casualty insurance clients through hybrid work arrangements in a collaborative environment. The role demands eight to ten years of experience strong domain expertise and the ability to translate complex business needs into practical consulting solutions that drive client value and operational excellence.

Job Summary

Consulting Manager role in a global organization responsible for delivering high impact consulting engagements for property and casualty insurance clients through hybrid work arrangements in a collaborative environment. The role demands eight to ten years of experience strong domain expertise and the ability to translate complex business needs into practical consulting solutions that drive client value and operational excellence.

Responsibilities

• Drive end to end consulting engagements for property and casualty insurance clients by translating strategic objectives into structured work plans that deliver measurable value across underwriting claims and policy servicing processes.
• Lead discovery and assessment activities with client stakeholders in hybrid working sessions to identify process gaps system challenges and customer pain points across the property and casualty insurance value chain.
• Develop detailed current state and future state process maps for underwriting policy administration billing and claims functions to highlight improvement opportunities and operational risks for insurance carriers.
• Design practical target operating models for property and casualty insurance clients that align business capabilities technology enablers and organizational structures with the clients growth and efficiency ambitions.
• Create robust business cases that quantify benefits such as loss ratio improvement expense reduction and cycle time optimization by linking each initiative to clear financial and service outcomes.
• Prepare and present insightful consulting deliverables including assessment reports roadmaps and playbooks using clear language and data driven narratives tailored for senior client stakeholders.
• Coordinate closely with cross functional teams across technology operations data and change management to ensure proposed solutions for property and casualty insurance clients are feasible scalable and aligned with enterprise standards.
• Guide clients on adoption of digital tools for property and casualty insurance such as rating engines workflow automation and self service portals to improve customer experience and operational resilience.
• Define detailed requirements and use cases for enhancements to policy administration claims and billing platforms ensuring they reflect regulatory rules underwriting guidelines and product structures specific to property and casualty lines.
• Monitor engagement progress through clear milestones and key performance indicators while proactively managing risks issues and dependencies to keep consulting projects on schedule and within client expectations.
• Provide structured mentoring and day to day guidance to junior consulting team members by reviewing analysis storylines and deliverables so that project outputs maintain high quality and consistency.
• Collaborate with business development teams to shape proposals for new consulting opportunities in the property and casualty domain by contributing domain insights solution approaches and effort estimates.
• Document lessons learned and reusable consulting assets such as frameworks templates and diagnostic tools that can be leveraged across future property and casualty insurance engagements to increase delivery efficiency.
• Ensure strict adherence to regulatory standards and internal compliance requirements relevant to property and casualty insurance including documentation practices and audit ready traceability of recommendations.
• Engage in continuous self learning on emerging trends in property and casualty insurance such as usage based products climate related risks and advanced analytics to keep consulting recommendations current and competitive.

Qualifications

• Display solid professional experience of eight to ten years with a strong focus on consulting or business analysis for property and casualty insurance carriers or brokers supported by measurable project outcomes.
• Demonstrate deep understanding of core property and casualty insurance domains including underwriting pricing policy administration billing reinsurance and claims with practical exposure to multiple product lines.
• Show proven ability to interpret insurance data and metrics such as loss ratios combined ratios retention rates and claims severity in order to support fact based consulting recommendations.
• Exhibit hands on experience working with at least one major property and casualty policy administration or claims platform and an aptitude for detailing functional requirements and user journeys.
• Bring clear communication skills that enable preparation of structured reports executive ready presentations and workshop materials tailored to both business and technical audiences in a hybrid work model.
• Apply strong stakeholder management capabilities that support balanced discussions with client subject matter experts operations teams and risk functions across different geographic locations.
• Use sound problem solving and analytical thinking to break down ambiguous client challenges design practical solution options and prioritize initiatives based on impact and feasibility.
• Embrace collaborative ways of working across onshore and offshore teams without requiring frequent travel while remaining adaptable to occasional client meetings as business needs evolve.