Senior Concierge Lead

NJ Macson; Chennai District; Presencial; INR 13.544.000 - 21.068.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Premium health and wellness package

Travel perks

Luxury brand partnerships

Descripción de la vacante

NJ Macson seeks a senior leader to head the Asia-Pacific lifestyle services team, delivering white-glove concierge experiences for ultra-high-net-worth clients. From exclusive travel arrangements to private events, you ensure every detail exceeds expectations.

As the team lead, you mentor lifestyle coordinators, curate experiences across APAC, develop vendor relationships, and manage complex travel and personal arrangements with 24/7 VIP support.

Formación

• 8+ years in luxury hospitality, private aviation, or concierge services.
• Extensive network across luxury brands and exclusive venues in APAC.
• Fluency in English and Mandarin; additional languages valued.
• Experience serving UHNW or celebrity clientele.
• Exceptional organizational and problem-solving abilities.
• Available for travel and flexible scheduling.
• Premium health and wellness package; travel perks and partnerships.

Responsabilidades

• Manage and mentor a team of lifestyle coordinators.
• Curate exclusive experiences for UHNW clients across APAC.
• Develop relationships with luxury vendors and service providers.
• Handle complex travel, event, and personal arrangements.
• Ensure 24/7 availability and response for VIP client needs.
• Maintain strict confidentiality and discretion at all times.

Conocimientos

Luxury hospitality

UHNW clientele

Vendor networks

English-Mandarin

Travel flexibility

Discretion & confidentiality

Problem solving

Team mentorship

Networking

Descripción del empleo

Lead our Asia-Pacific lifestyle services team, delivering white-glove concierge experiences for ultra-high-net-worth clients. From exclusive travel arrangements to private events, you ensure every detail exceeds expectations.

Responsibilities

• Manage and mentor a team of lifestyle coordinators


• Curate exclusive experiences for UHNW clients across Asia-Pacific


• Develop relationships with luxury vendors and service providers


• Handle complex travel, event, and personal arrangements


• Ensure 24/7 availability and response for VIP client needs


• Maintain strict confidentiality and discretion at all times

Qualifications

• 8+ years in luxury hospitality, private aviation, or concierge services


• Extensive network across luxury brands and exclusive venues in APAC


• Fluency in English and Mandarin; additional languages valued


• Experience serving UHNW or celebrity clientele


• Exceptional organizational and problem-solving abilities


• Available for travel and flexible scheduling


• Competitive salary with service excellence bonuses


• Premium health and wellness package


• Travel perks and luxury brand partnerships


• Central Singapore office location


• Career growth within global family office network