Senior Cloud Site Reliability Engineer AP

Lighthouse; Bengaluru; On-site; INR 1,500,000 - 2,000,000; Full time

Benefits offered by this job

Annual bonus or incentive program

Diversity and Inclusion initiatives

Flexible working hours

Job summary

Lighthouse is seeking a Senior Cloud Site Reliability Engineer in Bengaluru, India, responsible for ensuring the reliability and performance of our cloud platforms. This role will drive SRE best practices and enhance operational maturity by collaborating with multiple engineering teams.

The ideal candidate should have expertise in cloud infrastructure, Kubernetes, and monitoring tools. A strong background in automation and problem-solving is crucial. Join us in creating resilient platforms that support our critical product infrastructure!

Qualifications

• Deep expertise in cloud infrastructure and Kubernetes.
• Experience with CI/CD tools like Azure DevOps or GitHub Actions.
• Strong problem-solving and communication skills.

Responsibilities

• Drive and implement SRE best practices across cloud platforms.
• Design and maintain observability and telemetry platforms.
• Develop self-healing and auto-remediation capabilities.

Skills

Kubernetes

Cloud infrastructure expertise

Python scripting

Automation tools (Terraform, Ansible)

Monitoring tools (Grafana, Prometheus)

Education

Bachelor’s degree in Computer Science or related field

Tools

Azure Monitor

ELK Stack

Power BI

Job description

What’s unique about this role?

The Senior Cloud Site Reliability Engineer (Senior Cloud SRE) is responsible for ensuring the reliability, scalability, availability, performance, security, and operational excellence of Lighthouse’s cloud platforms and critical product infrastructure. This role combines software engineering, cloud engineering, automation, observability, and operational governance practices to build highly resilient and self‑healing platforms across hybrid and cloud‑native environments. The ideal candidate will drive SRE best practices, improve service reliability through automation, establish observability standards, and partner closely with Engineering, Product, Security, DBA, and DevEx teams to improve operational maturity across the organization. The role requires deep expertise in cloud infrastructure, Kubernetes, DevOps/SRE principles, telemetry, incident management, monitoring, and automation, along with strong collaboration and communication skills.

What will this person do?

Site Reliability Engineering & Operational Excellence

• Drive and implement Site Reliability Engineering (SRE) best practices across cloud platforms and services.
• Define, maintain, and improve:
  • Service Level Indicators (SLIs)
  • Service Level Objectives (SLOs)
  • Service Level Agreements (SLAs)
  • Error Budgets
• Improve service reliability, resiliency, scalability, and operational efficiency.
• Establish operational standards, reliability governance, and production readiness practices.
• Conduct Root Cause Analysis (RCA), postmortems, and reliability improvement initiatives.
• Participate in on‑call rotations, incident management, and major incident resolution activities.
• Continuously improve operational processes to reduce Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR).

Observability, Monitoring & Telemetry

• Design, implement, and maintain enterprise observability and telemetry platforms.
• Build operational dashboards, reliability scorecards, and service health monitoring solutions.
• Configure proactive alerting, anomaly detection, and incident correlation mechanisms.
• Implement centralized monitoring and telemetry using:
  • Grafana
  • Prometheus
  • Azure Monitor
  • Log Analytics
  • ELK Stack / ElasticSearch
  • Power BI dashboards
• Develop actionable operational metrics and telemetry reporting for engineering and leadership teams.
• Enhance visibility into infrastructure, application, Kubernetes, and platform health.

Automation & Auto‑Healing Engineering

• Drive automation‑first operational practices across infrastructure and platform services.
• Develop Infrastructure-as-Code (IaC) solutions using:
  • Terraform
  • ARM/Bicep
  • Ansible
• Build operational automation scripts using:
  • Python
  • Bash
  • PowerShell
• Develop self‑healing and auto‑remediation capabilities for recurring operational incidents.
• Automate infrastructure provisioning, monitoring, scaling, backup, recovery, and deployment workflows.
• Reduce manual operational effort and improve engineering productivity through intelligent automation.

Collaboration & Engineering Partnership

• Collaborate closely with:
  • Cloud Engineering teams
  • Product Engineering teams
  • DevEx teams
  • Security teams
  • DBA teams
  • Operations teams
• Support engineering teams in improving production readiness and operational maturity.
• Contribute to continuous improvement initiatives, reliability reviews, and operational excellence programs.

Bring your passion and together we will shine. It would also be great if you had the following:

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience/certification).
• Knowledge of Python, scripting, or Infrastructure-as-Code tools (e.g., Terraform, Ansible, ARM/Bicep).
• Experience managing cloud platforms (e.g., Azure, AKS, Pivotal Cloud Foundry, or equivalent).
• Strong understanding of Kubernetes and containerization concepts.
• Experience with application packaging, deployment automation, and release management.
• Solid knowledge of relational databases (MS‑SQL) and exposure to NoSQL technologies (e.g., Redis, ElasticSearch, MongoDB).
• Experience with CI/CD tools (Azure DevOps, Jenkins, GitHub Actions, or similar).
• Familiarity with monitoring and logging tools (Grafana, ELK stack, Prometheus, PowerBI, etc.).
• Proficiency with Git and modern branching/merging workflows.
• Strong Linux administration and troubleshooting skills.
• Excellent problem‑solving, communication, and teamwork skills.

Work Environment and Physical Demands

• Duties are performed in a typical office environment while at a desk or computer table.
• Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
• Duties may require being on call periodically and working outside normal working hours (evenings and weekends).

Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are!

As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets.

This role will be eligible to participate in an annual bonus or incentive program.

This position will work for and be employed by Lighthouse's India subsidiary, which is an independent company located in India.