Sr Site Reliability Engineer

Shell Recharge Solutions; Bengaluru; On-site; INR 2,500,000 - 4,200,000; Full time

Benefits offered by this job

Flexible scheduling

Competitive pay

Health benefits

Generous holiday package

Job summary

A leading electric mobility company is seeking a Senior Site Reliability Engineer to ensure the reliability and performance of a global platform. The role involves applying automation, collaborating with development teams, and implementing monitoring systems. The ideal candidate has over 7 years of experience, a Bachelor's degree in Computer Science, and proficiency in AWS, Docker, and Kubernetes. This full-time position offers competitive pay and promotes a culture of innovation in a high-growth environment.

Qualifications

• 7+ years of experience as a Site Reliability Engineer or in a DevOps/Infrastructure role.
• Hands-on experience with containerization and orchestration tools.
• Proficiency in Linux administration and system security.
• Proficiency in Linux administration, networking, and system security.
• Familiarity with Infrastructure as Code (IaC) practices and tools.
• Proficiency with scripting languages such as Python, Bash, or PowerShell.
• Experience managing CI/CD pipelines (Jenkins, GitLab CI/CD or similar).
• Experience with monitoring/observability tools (Dynatrace, Prometheus, Grafana, Zabbix).
• Strong knowledge of AWS and AWS native services (EKS, EC2, S3, RDS, Lambda).
• Incident management and on-call best practices.
• Certifications in AWS, Kubernetes, or SRE-related areas are a plus.

Responsibilities

• Ensure system reliability, uptime, and performance of global platform.
• Design and implement monitoring and observability systems.
• Collaborate with teams to build scalable and resilient systems.
• Collaborate with development and operations teams to build scalable systems.
• Contribute to incident response, root-cause analysis, and post-mortems.
• Implement and refine Infrastructure as Code and CI/CD pipelines.
• Enhance disaster recovery and business continuity capabilities.
• Participate in capacity planning and performance tuning.
• Integrate security and compliance into infrastructure operations.
• Support the release process for safe production deployments.
• Stay current with SRE tools and cloud technologies.
• Lead on-call rotations and conduct detailed postmortems.

Skills

Containerization (Docker)

Orchestration tools (Kubernetes)

Linux administration

System security

Scripting languages (Python, Bash, PowerShell)

Monitoring and observability tools

Cloud platforms (AWS)

Incident management

Analytical skills

Prometheus

Grafana

Zabbix

AWS

EKS

EC2

S3

RDS

Lambda

Incident management

AWS certification

Kubernetes certification

SRE/DevOps experience

Education

Bachelor's degree in Computer Science, IT, or related field

Tools

CI/CD pipelines (Jenkins, GitLab CI/CD)

AWS native services (EKS, EC2, S3, RDS, Lambda)

Job description

Senior Site Reliability Engineer

Shell Recharge Solutions is a leader in delivering the new electric mobility future through innovative software, infrastructure, and professional services that empower utilities, cities, fleets, transit agencies, and automakers to deploy EV charging infrastructure at scale. Our technology connects EV infrastructure solutions with public and private charging needs in a safer, cleaner, and smarter way. Headquartered in offshore India, the company’s global footprint spans across three continents with deployments in 13 different countries.

What you’ll do:

• Ensure system reliability, uptime, and performance of global platform.
• Apply automation to reduce manual effort, eliminate operational toil, and improve efficiency.
• Design and implement monitoring, alerting, and observability systems to detect and resolve issues proactively.
• Collaborate with development and operations (L1) teams to build scalable and resilient systems.
• Contribute to incident response, root‑cause analysis, and post‑mortem reviews, driving continuous improvement.
• Implement and refine Infrastructure as Code (IaC) and CI/CD pipelines for reliable deployments.
• Enhance disaster recovery and business continuity capabilities to ensure uptime SLAs are met.
• Participate in capacity planning, performance tuning, and resource optimization.
• Integrate security and compliance best practices into all infrastructure operations.
• Support the release process, ensuring safe and efficient production deployments.
• Stay current with emerging SRE tools, frameworks, and cloud technologies to continuously improve reliability practices.
• Participate in and lead on‑call rotations and incident response, conducting detailed postmortems and RCA reports.
• Be flexible to resolve blocking issues during off hours or weekends if required.

What we’re looking for (Basic Qualifications and skills):

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 7+ years of experience as a Site Reliability Engineer or in a DevOps/Infrastructure role.
• Hands‑on experience with containerization (Docker) and orchestration tools like Kubernetes.
• Proficiency in Linux administration, networking, and system security.
• Familiarity with Infrastructure as Code (IaC) tools and principles.
• Proficiency with scripting languages such as Python, Bash, or PowerShell.
• Experience managing CI/CD pipelines using tools such as Jenkins, GitLab CI/CD, or similar.
• Expertise with monitoring and observability tools (Dynatrace, Prometheus, Grafana, Zabbix, etc.).
• Solid understanding of cloud platforms (AWS) and AWS native services (EKS, EC2, S3, RDS, Lambda).
• Knowledge of incident management and on‑call best practices.
• Excellent analytical and problem‑solving skills with a proactive mindset.
• Relevant certifications (AWS, Kubernetes, or SRE‑related) are a plus.

Note: This role involves managing infrastructure for a global platform operating in over ten countries, requiring effective communication and collaboration across regions. Strong verbal and written communication skills, along with availability and flexibility to resolve blocking issues, are essential to support On‑call Engineers and L1 support teams.

What is required to be successful in role: Global platform experience (B2C preferred), AWS native service experience, Cloud cost optimization and strong exposure to monitoring, alerts with Cloud Architecture knowledge.

What we offer:

• A work environment that allows you to work with and learn from some of the best and brightest in this emerging industry.
• The ability to make a difference in a world that needs our technology to help reduce carbon emissions and enable a more sustainable energy future through the use of electric vehicle charging software, services and infrastructure.
• The freedom to learn, suggest, and implement innovative new ideas applied to our systems, processes, programs and technologies.
• Daily ownership of your role in a challenging, high‑growth environment.
• A casual work environment and culture that support work‑life ‘fit’, enabling you to fit life into your work and work into your life, i.e. flexible scheduling, virtualization options, and a generous holiday package.
• Competitive pay and benefits programs designed to enable you to thrive inside and outside of work.
• Participation in Shell Recharge Solutions’ performance and rewards bonus program.
• Health benefits for employees.

Seniority Level: Mid‑Senior level

Employment type: Full‑time

Job function: General Business

Industries: Software Development