Senior Cloud Services Engineer

Pearson; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Pearson in Chennai, India is seeking a Senior Cloud Service Engineer to join the Infrastructure and Cloud Operations team. You will own Oracle Database services across ERP environments, support deployment, troubleshooting, and ensure high availability in a hybrid workplace.

The ideal candidate has a BS in CS or related field and 6+ years of experience with Oracle apps, WebLogic/Oracle Fusion Middleware, and AWS or other clouds. Strong communication and customer-service mindset are essential.

Qualifications

• BS degree in Computer Science or related technical field or equivalent experience.
• 6+ years of experience supporting an Oracle Applications environment.
• Experience with Oracle E-Business Suite, BI, Hyperion, and middleware is preferred.

Responsibilities

• Support all Oracle Database services for ERP applications and middleware.
• Deploy development code and assist with troubleshooting and performance tuning.
• Respond to outages and patch Oracle Database, Middleware, and related components.
• Provide application administration for non-production environments.

Skills

Oracle Database

Linux command line

Troubleshooting

Customer service

Communication skills

Education

Bachelor's degree in Computer Science or related field

Tools

WebLogic 12 / Fusion Middleware

Oracle E-Business Suite

Oracle BI / Hyperion

Oracle Data Integrator

AWS or other cloud providers

Linux systems administration

Job description

Job Title: Senior Cloud Service Engineer

The Finance and Database Services team is looking for a strong Database Administrator to join our team! The ideal candidate would be an excellent team player, communicated, and self started with strong technical and customer service skills.

See below for responsibilities and qualifications of what we are looking in our next team member!

Responsibilities

• Support all Oracle Database services for all applications supporting our ERP environment, including Database, Infrastructure, and Middleware.
• Deploy development code.
• Assist developers and testers with troubleshooting and recommendations, including but not limited to performance and functionality.
• Respond to outages of the environment and correct issues.
• Routinely patch Oracle Database, Infrastructure, Middleware, and Applications.
• Provide required Application Administration of Non-Production Environments to Support Development and Testing.
• Manage, Monitor, and Maintain Middleware for Production Environments to ensure maximum availability and performance.
• Provide Application Design and Architecture expertise to support ERP and associated applications.

Qualifications

• BS degree in Computer Science or related technical field involving systems engineering (e.g., physics or mathematics), or equivalent practical experience.
• 6+ Years Experience Supporting an Oracle Applications Environment

Preferred Qualifications

• Six or more years relevant experience supporting database, infrastructure, and middleware associated with one or more of the following applications:
• Oracle E-Business Suite
• Oracle Master Data Management
• Oracle Advanced Supply Chain Planning
• Oracle Business Intelligence (OBI)
• Hyperion Financials and Planning
• Oracle Database
• Oracle Data Integrator
• Kofax Markview
• Oracle Identity Management
• Oracle Access Manager
• Oracle Governance and Regulatory Compliance
• Experience with administration of Oracle Database 12c or higher, including installation, backup and recovery, password changes, etc.
• Experience with administration of WebLogic 12 and/or Oracle Fusion Middleware (11g/12c)
• Experience working with Discover, OHS, Oracle Forms and Reports
• Knowledge of XML technologies, WS-*, SOAP, REST and other web service standards
• Understanding of the java language – common class files, command line configuration options, ability to interpret Java errors in log files
• Experience with systems and software engineering/development concepts and techniques
• Experience with Amazon Web Services or other public cloud providers.
• Prior experience administering applications and software in Linux command-line environment (OEL/RHEL 6.x/7.x/8.x preferred), including ability to use Linux commands and tools to troubleshoot issues, parse and evaluate log files and ability to write and revise bash scripts.
• Able to interact professionally with customers, developers, and colleagues
• Excellent written and verbal communication skills

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].

Job: Infrastructure and Cloud Operations

Job Family: TECHNOLOGY

Organization: Corporate Strategy & Technology

Schedule: FULL_TIME

Workplace Type: Hybrid

Req ID: 22051